Executed a high-volume of strategic outbound calls and emails daily to generate new, qualified leads for the account executive team. Consistently built and maintained a robust pipeline of opportunities, ensuring a steady flow of sales-ready meetings. Effectively qualified prospects by identifying needs and pain points, successfully scheduling an average of 90 to 100 appointments per month. Utilized Monday to meticulously track all lead activity, communication, and pipeline stages, ensuring accurate forecasting. Worked closely with the sales and marketing teams to refine outreach strategies and improve targeting, contributing to a 5% lead conversion.

Developed a strong foundation in client communication, problem-solving, and relationship management by resolving complex customer inquiries in both English and Spanish. Honed active listening skills to quickly understand customer needs and provide effective solutions, leading to high customer satisfaction scores. Gained experience in a high-volume, target-driven environment, managing 50+ customer interactions daily while maintaining quality and efficiency.