Simera Professional Key (SPK)

Ingrid P

Bolivia

Bilingual Administrative Representative and Customer Service Support

10+ yrs exp

Skills

  • Advertising
  • Communications
  • Customer Service
  • Data & Analytics
  • Data Analysis
  • Data Analytics
  • HR Negotiation
  • Negotiation
  • Strategic Planning
  • Strategic Thinking
  • Teamwork
  • Troubleshooting
  • Kustomer
  • TeamWorks
  • Communication
  • Customer Orientation
  • Paid Advertising
  • PPC Advertising
  • English
  • Team Work
  • english|
  • Comunicación
  • comunication
  • customer care
  • Communicative
  • Negociation
  • English
  • Data analyse
  • Customer Service Rep
  • Custumer Service Oriented
  • Customer Service and Support
  • Good Communication
  • Customer Service Chat
  • Communication
  • Customer Service
  • Strategic Thinking
  • Customer services
  • Negotiations
  • Communication.
  • customer service,
  • Customer Service Agent
  • Team Work
  • Communication Tools
  • Strategic planing
  • Customer Service Mindset
  • Data Analysis
  • Customer Service Support
  • Customer services support
  • Customer services support
  • Advising
  • Customer Sales
  • Teamworker
  • Customer Service
  • Communication
  • Customer Service Management
  • IT troubleshooting
  • Customer Service and Client Support
  • Data Analysis,
  • • Data analysis
  • - Strategic planning
  • Customer serve

Ingrid P

Bolivia

Bilingual Administrative Representative and Customer Service Support

10+ yrs exp

Skills

  • Advertising
  • Communications
  • Customer Service
  • Data & Analytics
  • Data Analysis
  • Data Analytics
  • HR Negotiation
  • Negotiation
  • Strategic Planning
  • Strategic Thinking
  • Teamwork
  • Troubleshooting
  • Kustomer
  • TeamWorks
  • Communication
  • Customer Orientation
  • Paid Advertising
  • PPC Advertising
  • English
  • Team Work
  • english|
  • Comunicación
  • comunication
  • customer care
  • Communicative
  • Negociation
  • English
  • Data analyse
  • Customer Service Rep
  • Custumer Service Oriented
  • Customer Service and Support
  • Good Communication
  • Customer Service Chat
  • Communication
  • Customer Service
  • Strategic Thinking
  • Customer services
  • Negotiations
  • Communication.
  • customer service,
  • Customer Service Agent
  • Team Work
  • Communication Tools
  • Strategic planing
  • Customer Service Mindset
  • Data Analysis
  • Customer Service Support
  • Customer services support
  • Customer services support
  • Advising
  • Customer Sales
  • Teamworker
  • Customer Service
  • Communication
  • Customer Service Management
  • IT troubleshooting
  • Customer Service and Client Support
  • Data Analysis,
  • • Data analysis
  • - Strategic planning
  • Customer serve

Bilingual Administrative Representative and Customer Service Support

NCD Financial LLC
June 2020 - December 2022

Quick and effective resolution of customer problems in English and Spanish. Database management in both languages for customer tracking. Good oral and written communication in English and Spanish for customer service. Efficiently process orders and payments.

Sales Executive

Tigo Telecel
November 2017 - June 2020

Present, promote and sell products and services using solid arguments to existing and potential customers. Encourage and persuade customers to obtain additional services. Conduct cost-benefit analysis to meet customer needs. Establish, develop and maintain positive business relationships. Use social media marketing to attract potential customers.

Bilingual Administration and Management Assistance

BGP Bolivia SRL
November 2016 - March 2017

Maintain records of transactions and enter into system. Review and record expenditures by business unit. Recruit temporary staff for camp. Review and reimburse expenses for foreign personnel. Develop support sheets for human resources. Manage cash, payments and budgets. Coordinate agendas and meetings. Manage domestic and international travel. Organize corporate events. Handle confidential information and communicate with senior executives in English.

Bilingual International Trade Agent (Broker - freelance)

Medina Vasquez SRL
October 2016 - November 2018

Negotiate export contracts with buyers in Europe, Asia and America in Spanish and English. Coordinate shipping of chia, quinoa and sesame to local and international markets. Implement marketing strategies to increase product demand. Conduct market analysis to identify growth opportunities.

Bilingual International Trade Agent

WOFEC Ltda.
June 2014 - October 2016

Coordinate international shipments of chia, quinoa, sesame, pink salt and Brazil nuts. Negotiate export contracts with international customers in Spanish and English. Track payments and customs documentation. Identify new markets and export opportunities. Represent company at national and international fairs.

Marketing Officer

Hotel Villa Rosita
February 2012 - May 2014

Lead digital marketing strategies to increase social media presence. Organize promotional events. Collaborate in advertising campaign design. Create combos and discounts for customers across business units. Manage marketing department budget. Coordinate marketing strategies with sales, finance, public relations and production departments.

Bilingual Operations and Customer Service Agent

Lin Ar Enterprises Ltda.
April 2008 - December 2010

Handle customer complaints professionally and courteously. Follow up customer requests and report to supervision. Provide detailed information to customers in English and Spanish. Process reimbursements according to company policies.

Smart Scores

Communication
90
Role Fit
90
Adaptability
90
Problem-solving
90

Smart Skills

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