Developed and executed lead generation strategies, identifying and engaging potential clients through various channels. Managed and nurtured key client relationships, ensuring high retention and repeat business. Led outbound sales efforts, including prospecting, cold calling, and follow-up communications, resulting in a 20% increase in revenue year-over-year. Implemented CRM strategies to track customer interactions, improve pipeline management, and enhance sales performance. Negotiated with suppliers and partners, optimizing costs and improving overall profitability.

Engaged in consultative sales conversations with key accounts in Mexico, driving SaaS migrations and upselling solutions. Conducted outbound prospecting and cold outreach to develop new business opportunities. Maintained and expanded client relationships through LinkedIn networking, email campaigns, and direct calls. Regularly communicated with stakeholders, providing updates on sales progress and ensuring client satisfaction.

Managed customer database and sales activities within Salesforce, ensuring accurate pipeline tracking. Handled inbound sales inquiries, providing consultative support and converting qualified leads into long-term clients. Developed email marketing campaigns and follow-up sequences to increase engagement and conversions. Trained and supported sales partners to reinforce selling capabilities, exceeding annual sales goals by 105% in 2019. Maintained key accounts in Panama, Jamaica, Trinidad and Tobago, Costa Rica, and Puerto Rico, ensuring growth and retention.

Conducted extensive prospecting, account management, and pipeline tracking for enterprise clients. Maintained CRM records and monitored over 100 active accounts, ensuring seamless sales operations. Coordinated with cross-functional teams to optimize lead times and delivery compliance.

Managed international accounts across Panama, Mexico, Venezuela, Colombia, and Chile, handling client communications and order fulfillment. Worked closely with logistics and production teams to ensure on-time deliveries and customer satisfaction.