Serve as primary point of contact for a diverse portfolio of real estate investor clients across the Americas and Europe. Coordinate between multiple departments to ensure seamless progression for clients across property pipelines. Develop and maintain internal workflows to improve team alignment and client transparency. Support QA and performance tracking, continuously evaluating workflow efficiency. Act as a Product Manager, defining requirements, prioritizing feature improvements, and ensuring clear communication between technical and non-technical teams. Streamline operations by optimizing CRM workflows. Oversee implementation plans and change management efforts.

Establish and nurture long-term partnerships with strategic clients, driving satisfaction and retention. Manage and optimize HubSpot CRM, driving data-driven revenue operations, CRM strategy, and automation to support business growth and customer engagement. Deliver reports and data analytics to support business development and operational initiatives across departments. Coordinate with cross-functional teams to ensure alignment with business goals and streamline operations, including overseeing recruiting and staffing processes based on the clients’ needs. Develop and implement sales strategies leveraging data insights to target key market segments and enhance lead generation. Deliver forecasts, budgets, and analyze financial performance to support strategic planning.

Guided global recruitment and hiring processes, ensuring a seamless candidate experience spanning North and South America, and Europe. Secured top-tier software professionals, including full-stack profiles, tailored to the specific requirements of our clients and projects worldwide.

Planned and executed recruitment projects, optimizing the hiring process. Collected, updated, and maintained candidate information, ensuring accurate and current database records. Partnered with consultants, candidates, and clients to strategize assignments, streamline interview processes, and resolve operational challenges. Managed candidate pools effectively, ensuring timely processing and selection. Executed industry sourcing and candidate research, identifying top-tier talent in different regions, including Europe, the Americas, and Australia. Compiled performance reports using Excel and business intelligence tools, providing actionable insights for continuous improvement. Leveraged business intelligence tools to analyze data and drive strategic decisions. Tracked project milestones, set priorities, and consistently met deadlines. Mastered advanced candidate database search and application tracking tools.