Simera Professional Key (SPK)

Ernesto P

Nicaragua

Project Coordinator

$ 1,700/month

10+ yrs exp

Energetic and results-driven professional with over 10years of experience in project coordination, team management, medical billing, collections, and customer service within the BPO and telecom industries. Known for a logical mindset, strong leadership, and the ability to drive projects to completion under pressure. Passionate about improving operational efficiency and team performance.

Skills

  • Collections Specialist
  • Conflict Resolution
  • Integrity
  • • Ability to handle multiple tasks and prioritize effectively
  • Bilingual communication (English, Spanish)
  • ABILITY TO WORK UNDER PRESSURE AND TIGHT DEADLINES .
  • analitical and problem solving
  • coaching and training
  • Dependability / Reliability
  • Medical Billing and Coding

Ernesto P

Nicaragua

Project Coordinator

$ 1,700 /month

10+ yrs exp

Why Remote Work

Energetic and results-driven professional with over 10years of experience in project coordination, team management, medical billing, collections, and customer service within the BPO and telecom industries. Known for a logical mindset, strong leadership, and the ability to drive projects to completion under pressure. Passionate about improving operational efficiency and team performance.

Skills

  • Collections Specialist
  • Conflict Resolution
  • Integrity
  • • Ability to handle multiple tasks and prioritize effectively
  • Bilingual communication (English, Spanish)
  • ABILITY TO WORK UNDER PRESSURE AND TIGHT DEADLINES .
  • analitical and problem solving
  • coaching and training
  • Dependability / Reliability
  • Medical Billing and Coding

Project Coordinator

ALIA REGIONAL
October 2025 - present

Managed multiple client projects across Latin America, ensuring timely delivery and alignment with KPIs. Coordinated cross-functional teams, implemented standard operating procedures, and reported progress to leadership. Maintained a high level of client satisfaction and operational compliance. Led a team of sales and support agents, conducted onboarding and skills-based training. Created training materials and monitored agent performance. Recognized for increasing team efficiency and closing performance gaps.

Team Manager

TSI, SA
October 2021 - present

Processed insurance claims and handled patient billing inquiries. Reconciled accounts and ensured accurate coding and timely submissions. Supported a 98% claim acceptance rate through diligent attention to detail.

Real Estate Agent

Genesis
October 2015 - present

Assisted clients with residential property transactions, showings, and contract negotiations. Built strong client relationships through personalized service.

Senior Developer

Claro
October 2011 - present

Contributed to backend development and technical support in telecommunications systems. Supported infrastructure upgrades and digital service improvements.

Smart Scores

Communication
80
Role Fit
70
Adaptability
60
Problem-solving
80

Smart Skills

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