Simera Professional Key (SPK)

Sebastian M

Peru

Scheduler

$ 1,700/month

4 yrs exp

Organized and detail-oriented professional with experience in scheduling, customer service, and operations coordination. Experienced in managing staff schedules, handling shift adjustments, and allocating resources based on team skills and operational needs to support efficient service delivery. Background includes providing customer support, responding to inquiries, resolving issues, and maintaining follow-ups to ensure client satisfaction. Works closely with management and team members to main…

Skills

  • Visual Studio Code
  • HTML/CSS
  • Adobe Premiere Pro
  • Python/R
  • PowerBI
  • Python3
  • Microsoft Office
  • Paython
  • Microsoft Office programs

Sebastian M

Peru

Scheduler

$ 1,700 /month

Part Time: $ 1,050/month

4 yrs exp

Organized and detail-oriented professional with experience in scheduling, customer service, and operations coordination. Experienced in managing staff schedules, handling shift adjustments, and allocating resources based on team skills and operational needs to support efficient service delivery. Background includes providing customer support, responding to inquiries, resolving issues, and maintaining follow-ups to ensure client satisfaction. Works closely with management and team members to main…

Skills

  • Visual Studio Code
  • HTML/CSS
  • Adobe Premiere Pro
  • Python/R
  • PowerBI
  • Python3
  • Microsoft Office
  • Paython
  • Microsoft Office programs

Scheduler

Solvo / A Place At Home
June 2025 - present

Create and maintain schedules to ensure shift coverage. Coordinate and resolve any shift changes, cancellations, and urgent adjustments. Assign caregivers based on location, skill set, and requirements. Track availability, leave requests, and certifications. Collaborate with management to uphold service quality.

Customer Service Agent

Teleperformance
April 2024 - March 2025

Provide customer service and offer services from the insurance company. Handle customer inquiries and provide information according to their needs. Resolve queries and issues. Follow up on each customer case, ensuring that their issue has been resolved.

Graphic Designer

Komercos
August 2021 - December 2023

Edited images for products, layouts, and auction ads, creating harmony in the designs across various aspects of the company. Designed the UI for the website, successfully modernizing its visual appearance. Participated in the product entry process, assigning corresponding SKUs and registering them in the database.

Smart Scores

Communication
70
Role Fit
80
Adaptability
80
Problem-solving
70

Smart Skills

beta