Marketing and sale of consumer loans. Opening of bank accounts and sale of optional insurance products. Development of client loyalty strategies, complaint management, and customer retention.

Sale of optional insurance products and financial services. Customer service and opening of digital accounts.

Sale of optional insurance products and financial services. Customer service and opening of financial services.

Supervised product control and compliance with Good Manufacturing Practices (GMP), ensuring quality and traceability. Standardized operational procedures, optimizing processes and reducing errors. Managed warehouse operations, maintaining optimal inventory levels and rotation. Implemented internal biosecurity protocols, ensuring regulatory compliance and staff safety.

Developed distribution routes and opened new markets. Managed client portfolios and implemented marketing strategies to increase sales. Conducted market analysis and process standardization. Sourced and negotiated with suppliers, developed products and designed distribution routes. Ongoing training in sales techniques and data management to optimize customer management.

Managed product control and inventory, including dispatch and receipt of goods. Designed distribution circuits, improving delivery times and reducing logistics costs. Created manuals, procedures and instructions; implemented GMP and temperature logs. Coordinated internal audits and Joint Committee execution, ensuring regulatory compliance. Developed plant layouts and participated in new product development. Collaborated in preparing hygiene plan annexes and IPER analysis to identify risks and assign PPE.