Simera Professional Key (SPK)

Johana P

Guatemala

Customer Service Agent

$ 1,000/month

1 yr exp

I am a dedicated customer service representative with experience in call center environments. I enjoy helping customers, solving problems, and providing clear communication. I am responsible, organized, and always focused on giving an excellent customer experience. I am looking for new opportunities to grow and contribute to an international team

Skills

  • Communication Skills
  • Adaptability and Continuous Learning
  • Attention to Detail
  • Adaptability
  • • Advanced Multitasking Abilities
  • Virtual Assistance
  • Microsoft Office (Word, Excel, PowerPoint)
  • adaptability and problem solving
  • Excellent organizational and multitasking abilities.
  • Customer Service
  • Psychology & Human Behavior
  • Learning New Skills

Johana P

Guatemala

Customer Service Agent

$ 1,000 /month

Part Time: $ 1,050/month

1 yr exp

I am a dedicated customer service representative with experience in call center environments. I enjoy helping customers, solving problems, and providing clear communication. I am responsible, organized, and always focused on giving an excellent customer experience. I am looking for new opportunities to grow and contribute to an international team

Skills

  • Communication Skills
  • Adaptability and Continuous Learning
  • Attention to Detail
  • Adaptability
  • • Advanced Multitasking Abilities
  • Virtual Assistance
  • Microsoft Office (Word, Excel, PowerPoint)
  • adaptability and problem solving
  • Excellent organizational and multitasking abilities.
  • Customer Service
  • Psychology & Human Behavior
  • Learning New Skills

Customer Service Agent

Alorica
August 2024 - July 2025

Handled inbound and outbound calls to assist customers with inquiries and billing. Resolved customer complaints with professionalism and empathy. Maintained high customer satisfaction scores by providing quality service.

Smart Scores

Communication
80
Role Fit
100
Adaptability
80
Problem-solving
70

Smart Skills

beta