Accurately and efficiently inputted data into various systems, ensuring data integrity and accuracy. Processed customer invoices using specialized billing software, ensuring timely and accurate billing. Managed the entire order fulfillment process, including Order Processing, Inventory Management and Shipping & Logistics. Cultivated strong and positive relationships with clients through proactive and professional communication. Provided prompt and effective customer support, addressing inquiries and resolving issues efficiently. Provided comprehensive virtual support to various clients, including Social Media Management, Community Management, and Customer Service. Managed social media presence across multiple platforms like Instagram, Twitter, Facebook, Youtube, crafting engaging content, scheduling posts, and fostering online communities. Cultivated positive customer relationships through prompt and professional communication, exceeding expectations and ensuring satisfaction.

Graphic designer and video editor. Managed the company's social media presence, creating and scheduling engaging content to attract new customers and build brand awareness. Provided exceptional customer service via online channels, such as WhatsApp and Instagram, addressing inquiries promptly and professionally to maintain high customer satisfaction.

Developed and delivered engaging lesson plans, fostering effective communication and critical thinking skills in students. Managed diverse student needs, creating a well-organized and stimulating learning environment.

Worked in Sales & Marketing Departments, ensuring a seamless customer experience by handling inquiries via Whatsapp, processing payments, and generating accurate receipts. Cultivated strong client relationships by providing personalized service and ensuring their satisfaction throughout the sales process. Created social media posts and managed social media accounts for the store.