● Developed and configured Salesforce-based communication endpoints integrating ERP systems (Acumatica, CenterPoint, Azure) with Salesforce Sales Cloud, using triggers, schedules, and metadata-driven design to enable bidirectional data flow and improved data visibility. ● Designed and implemented REST/SOAP API endpoints with flexible, metadata-driven field maintenance, eliminating repetitive code changes and supporting scalable integrations. ● Executed full data migrations (clients, opportunities, custom objects) across Salesforce orgs, ensuring data integrity, performance, and compliance with platform limits. ● Redesigned and enhanced an Experience Cloud site, modernizing the frontend with Lightning Web Components (LWC) and optimizing Salesforce processes for a hotel reservation program, including loyalty features (points, certificates, redemption levels). ● Integrated Salesforce with Azure DevOps to synchronize Service Cloud cases with Work Items, improving issue tracking, SDLC transparency, and enabling CI/CD best practices.

● Optimized a customized Salesforce scheduling system that assigned sales representative visits by region, module, day, and frequency, reducing execution times and ensuring compliance with governor limits even under high data volumes. ● Led the comprehensive migration of a pre-sale mobile application fully integrated with Salesforce Sales Cloud, designing and implementing a new app in Flutter after the loss of the original source code; configured new Salesforce objects, fields, and permissions to ensure business alignment. ● Adapted and enhanced a quoting system embedded within Opportunities, integrating Excel-based product and pricing tables from multiple suppliers to streamline the sales quotation process. ● Designed and customized dashboards, reports, and alerts in Salesforce Sales Cloud, providing the sales team with clear visibility into performance metrics and goals. ● Built and optimized Flows, page layouts, and automation processes in Sales Cloud for an agricultural product distribution company, significantly improving operational efficiency. ● Stabilized and launched a third-party delivery application (C# MAUI), ensuring a reliable and functional version for the delivery team.