Simera Professional Key (SPK)

Robin C

Costa Rica

Key Account Manager

$ 3,000/month

10+ yrs exp

Dynamic Key Account Manager with strong expertise in B2B sales, corporate management, and product management in cybersecurity and telecommunications. Skilled in driving revenue growth, creating and nurturing client relationships from the ground up, including successful partnerships initiated through cold calling and delivering innovative business solutions

Skills

Account Management
Adaptability
Agile Project Management
Business Development
Cold Calling
Communications
Conflict Management
Content Management
Critical Thinking
Customer Relationship Management
Customer Service
Cyber Security
Demand Generation
HR Negotiation
IT Management
Lead Generation
Management
Negotiation
New Business Development
Problem Solving
Product Management
Project Management
Resilience
Talent Management
Team Management
Teamwork
Telecommunications
Time Management
ATS Management
B2B Sales
B2C Sales
Chrome Development
Cost Management
Digital Project Management
Import Management
Key Account Management
Market Strategies
Product Manager
Production Management
Property Management
Retail Management
Stakeholder Management
TeamWorks
Task Management
Communication
Lead Management
Client Relationship Management
Pipeline Management
Objection Handling
Contract Management
Problem-Solving
Cross-functional Collaboration
Bid Management
Candidate Relationship Management (CRM)
Compliance
Team Work
Resiliente
cybersecurity
Comunicación
Managment
Construction management
Account Manager
comunication
Office Management
Project Manager
Critical Thinking
flexibility
Social Project Management
Risk Management & Mitigation
Task Prioritization
Project managment
Client Management
Cross-functional Collaboration
Communicative
Sales and Business Development
telecomunications
Time Management
Negociation
Project Management
Business Development Rep
Customer Service Rep
Adaptabilid
● Customer Relationship Management
Time managment
project mnangement
Probelm Sloving
Client Relationship Management,
Corporate Management
Legal Project Management
Problem-Solving
Problem Solver
Time Management,
Time mangament
Good Communication
Stakeholder Management
Resiliency
Customer Service Chat
Problem-Solving:
Communication
Problem-Solving
Customer Service
Adaptability
Customer services
project managmenet
Problem-solving.
Time-Management
Negotiations
adaptabilité
Resilient
Communication.
Adaptability.
Cybersecurity Audit
customer service,
Customer Service Agent
Team Work
Management
Management
Management
Management
Self-management
Hybrid Project Managerment
cybersecurty
Prioritization
IT Project Management
Media Management
PMO and Project Management
Supplier Relationship Management
Lead Generation
Cold Calling
Relationship Managment
Project managemet
Country Management
Marketing Project Management
adaptabilty
Management
Communication Tools
Complex Project Management
Problem - solving
Project Management, Agile Project Management,
Adaptabiity
adpatability
B2B Account Management
Key Account Management (KAM)
email communication
Relationship management
Corporate Account Management
Senior Stakeholder Management
Teamworker
B2B Sales & Client Relationship Management
Customer Service
Communication
Objection Handling
B2B / B2C Sales & Client Relationship Management
Cybersecurity
Client Onboarding & Relationship Management
Cross functional Collaboration
• Lead Generation
Business Develpment
Critial Thinking
Complex Project Management 
Cross-Functional Team Collaboration
System Management
Cross-functional Team Coordination
Performance monitoring and Reporting
Cross-functional Coordination
Cross-functional Coordination
HR managment
HR Compliance

Robin C

Costa Rica

Key Account Manager

$ 3,000 /month

10+ yrs exp

Skills

Account Management
Adaptability
Agile Project Management
Business Development
Cold Calling
Communications
Conflict Management
Content Management
Critical Thinking
Customer Relationship Management
Customer Service
Cyber Security
Demand Generation
HR Negotiation
IT Management
Lead Generation
Management
Negotiation
New Business Development
Problem Solving
Product Management
Project Management
Resilience
Talent Management
Team Management
Teamwork
Telecommunications
Time Management
ATS Management
B2B Sales
B2C Sales
Chrome Development
Cost Management
Digital Project Management
Import Management
Key Account Management
Market Strategies
Product Manager
Production Management
Property Management
Retail Management
Stakeholder Management
TeamWorks
Task Management
Communication
Lead Management
Client Relationship Management
Pipeline Management
Objection Handling
Contract Management
Problem-Solving
Cross-functional Collaboration
Bid Management
Candidate Relationship Management (CRM)
Compliance
Team Work
Resiliente
cybersecurity
Comunicación
Managment
Construction management
Account Manager
comunication
Office Management
Project Manager
Critical Thinking
flexibility
Social Project Management
Risk Management & Mitigation
Task Prioritization
Project managment
Client Management
Cross-functional Collaboration
Communicative
Sales and Business Development
telecomunications
Time Management
Negociation
Project Management
Business Development Rep
Customer Service Rep
Adaptabilid
● Customer Relationship Management
Time managment
project mnangement
Probelm Sloving
Client Relationship Management,
Corporate Management
Legal Project Management
Problem-Solving
Problem Solver
Time Management,
Time mangament
Good Communication
Stakeholder Management
Resiliency
Customer Service Chat
Problem-Solving:
Communication
Problem-Solving
Customer Service
Adaptability
Customer services
project managmenet
Problem-solving.
Time-Management
Negotiations
adaptabilité
Resilient
Communication.
Adaptability.
Cybersecurity Audit
customer service,
Customer Service Agent
Team Work
Management
Management
Management
Management
Self-management
Hybrid Project Managerment
cybersecurty
Prioritization
IT Project Management
Media Management
PMO and Project Management
Supplier Relationship Management
Lead Generation
Cold Calling
Relationship Managment
Project managemet
Country Management
Marketing Project Management
adaptabilty
Management
Communication Tools
Complex Project Management
Problem - solving
Project Management, Agile Project Management,
Adaptabiity
adpatability
B2B Account Management
Key Account Management (KAM)
email communication
Relationship management
Corporate Account Management
Senior Stakeholder Management
Teamworker
B2B Sales & Client Relationship Management
Customer Service
Communication
Objection Handling
B2B / B2C Sales & Client Relationship Management
Cybersecurity
Client Onboarding & Relationship Management
Cross functional Collaboration
• Lead Generation
Business Develpment
Critial Thinking
Complex Project Management 
Cross-Functional Team Collaboration
System Management
Cross-functional Team Coordination
Performance monitoring and Reporting
Cross-functional Coordination
Cross-functional Coordination
HR managment
HR Compliance

Experience
Education

Key Account Manager

Valura Strategy

May 2024 - present

New Business development and client attraction through cold calling and prospecting new opportunities and customer referrals. Identification and guidance of potential customers/prospects through the sales pipeline. Customers objections management through strategically addressing and resolving concerns or hesitations of prospects by building trust relationships. Managed a portfolio of high-value clients worth $16M, developing customized strategies to enhance engagement and satisfaction. Led multiple client-driven projects, coordinating resources, timelines, and deliverables to meet business objectives. Created and executed weekly campaigns focused on fostering human connection and strengthening client relationships. Applied data-driven insights to improve client experiences and streamline service delivery. Proactively identified risks in digital campaigns, implementing contingency plans to ensure project success.

Product Manager – Cybersecurity & Business Continuity (LATAM & Caribbean)

Nexsys Centroamérica y Caribe

April 2023 - November 2023

Channel Development & Partner Enablement through Cold Calling, Training, and Ongoing Support. Managed cybersecurity and business continuity product portfolio across LATAM and Caribbean markets, achieving consistent revenue growth for channel partners. Developed go-to-market strategies and coordinated regional sales initiatives with vendors and channel partners. Built and maintained strong relationships with global cybersecurity vendors, ensuring alignment with regional market needs. Conducted training sessions and workshops for sales teams and partners to increase product adoption and technical knowledge. Negotiated commercial agreements with vendors and distributors, optimizing profitability and margins. Led cross-functional collaboration between sales, marketing, and technical teams to deliver integrated solutions for corporate clients. Drove regional pipeline development by enabling partners through incentive programs, events, and demand generation campaigns.

General Manager & Legal Representative – B2B Corporate Telecommunications

TECCEL S.A. – Claro Corporativo

January 2017 - March 2023

Directed corporate sales operations for B2B telecommunications services, achieving significant growth in client acquisition and revenue. Represented the company legally and commercially, managing contracts, compliance, and regulatory requirements. Led negotiations with corporate clients and strategic partners, securing long term agreements and high value accounts. Designed and implemented business strategies to expand market presence and strengthen relationships with enterprise customers. Managed and coached the sales team, improving productivity, client engagement, and service quality.

B2B Sales Executive – Corporate Telecommunications

AGE Telecom - Claro Corporativo

January 2014 - December 2016

Prospected and developed new corporate accounts, expanding the client portfolio in the telecommunications sector. Negotiated and closed B2B contracts, consistently meeting and exceeding monthly and quarterly sales targets. Delivered tailored telecom solutions to enterprise clients, aligning services with business needs and budgets. Built strong, long-term relationships with decision-makers, increasing client retention and upsell opportunities.

Smart Scores

Communication

Role Fit

Adaptability

Problem-solving

Smart Skills

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