Simera Professional Key (SPK)

Dany O

Dominican Republic

Account Manager

4 yrs exp

Skills

  • Business Process Improvement
  • Critical Thinking
  • Customer Service
  • Sales Management
  • Teamwork
  • Troubleshooting
  • Domain Management
  • Microsoft Office 365
  • Retail Management
  • TeamWorks
  • Process Improvement
  • Email Management
  • Team Work
  • Critical Thinking
  • costumer service
  • Microsoft Office
  • Customer Service Rep
  • Customer Service and Support
  • Business Process Improvement
  • Customer Service Chat
  • Customer Service
  • Customer services
  • customer service,
  • Customer Service Agent
  • Team Work
  • Mailbox Management
  • Customer Service Support
  • Customer services support
  • Customer services support
  • Teamworker
  • Customer Service
  • Remote customer service

Dany O

Dominican Republic

Account Manager

4 yrs exp

Skills

  • Business Process Improvement
  • Critical Thinking
  • Customer Service
  • Sales Management
  • Teamwork
  • Troubleshooting
  • Domain Management
  • Microsoft Office 365
  • Retail Management
  • TeamWorks
  • Process Improvement
  • Email Management
  • Team Work
  • Critical Thinking
  • costumer service
  • Microsoft Office
  • Customer Service Rep
  • Customer Service and Support
  • Business Process Improvement
  • Customer Service Chat
  • Customer Service
  • Customer services
  • customer service,
  • Customer Service Agent
  • Team Work
  • Mailbox Management
  • Customer Service Support
  • Customer services support
  • Customer services support
  • Teamworker
  • Customer Service
  • Remote customer service

Account Manager

National Debt Relieve
February 2024 - present

Analyze client portfolios to determine the best strategies to help clients achieve financial freedom as quickly as possible. Negotiate, deliver, and follow through to completion on the client settlement offers and proposals between creditors and clients. Review client´s banking account to determine funds necessary and available to execute the program.

Customer Support Specialist

Verizon
August 2023 - January 2024

Supporting customers through calls. Address the client's needs to find the best solution and add value to their accounts by promoting additional company services.

Customer Service Representative

Belk
March 2023 - July 2023

Manage purchase orders through communication systems. Collecting and archiving customer data. Provide troubleshooting to customers through calls or emails to resolve the customer's concerns.

Customer Service Support

Scotiabank
February 2022 - February 2023

Prepare, receive, and file documents with classified order and control. Inform and attend to the public through different channels to guarantee their satisfaction. Make appointments for customers to visit the branch.

Smart Scores

Communication
80
Role Fit
90
Adaptability
70
Problem-solving
80

Smart Skills

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