I led & excel in sourcing new leads and converting them into valuable clients, contributing to our competitive edge in the recruitment services market. I manage client onboarding and account nurturing processes, ensuring satisfaction and retention. My strategic lead management and innovative engagement strategies consistently exceed conversion targets by 20%, enhancing client loyalty and business growth.

• Identified business opportunities to target potential clients • Closed new deals with high knowledge of the current market conditions' • Reaching through cold calls, social media networking, in-person meetings and attending industry networking events • Grew the company by 10% in the first 9 months of my management • Generated over 250 cold calls per day

• Searched out clients and generate leads to improve the company’s sales • Grew a business’s customer base through outreach • Developed relationships to ensure that customers will buy again and again.

• Developed new relationships with more than 1000+ international candidates from local institutions from Mexico, Central America and part of South America • Managed B2B strategy and implementation to measure and evaluate important KPIs • Developed online content such as master classes, webinars, information sessions and visits to the institutions to boost the growth of the portfolio by +40% • Support the enrollment team with recruitment strategies through market research and data analysis

• Handle Customer Relations daily intending to resolve any inquiry from Royal Caribbean guest • Utilized systems, such as Siebel, Oracle and Salesforce for data entry and quality control • Worked closely with management to create strategies using metrics for team improvement by a 30% • Handled Customer Relations daily intending to resolve any inquiry from Royal Caribbean guest.