Developed a greenfield expansion plan for AWS, onboarding new SMB and Start-Up clients and increasing the portfolio by 10% through inbound/outbound strategies. Qualified and understood client requirements, tailoring AI and cloud migration solutions to reduce the sales cycle by 15%. Developed scalable proposals in collaboration with engineering and product teams, ensuring custom data segmentation and automation aligned with each organization’s infrastructure. Identified new opportunities within existing accounts to drive revenue growth through upselling, cross-selling, renewals, and expansions.

Developed sophisticated software demonstrations (telecommunications and cloud), showcasing the value of solutions for mid-size and large enterprises, leading to an annual revenue of PEN 3 million. Built strong relationships with client organizations and C-level executives, reducing churn by 10% and accelerating TI service upgrades. Developed digital transformation strategies, consistently meeting monthly quotas and ensuring the adoption of critical services within the portfolio. Coordinated with key providers (Microsoft, Huawei) for high-value technical integrations, delivering the best post-sales experience for customers.

Designed and implemented corporate training programs for technical and soft skills across multiple teams and seniority levels. Conducted Training Needs Analysis (TNA) and aligned learning plans with business objectives. Administered TalentLMS, managed content, tracked participant progress, and generated KPI-based impact reports. Oversaw training budgets, ensuring maximum efficiency and ROI. Analyzed program performance and optimized strategies based on feedback and metrics. Created engaging learning materials (videos, exercises, documentation) tailored to organizational needs. Collaborated with project management and client teams to deliver customized training solutions. Led continuous improvement initiatives, ensuring alignment with industry trends.

Developed inbound/outbound prospecting plans for over 100 leads per month, achieving a 15% conversion rate (MQL to SQL) in the HR sector. Implemented the BANT methodology to qualify opportunities, increasing demos by 20% with HR stakeholders. Collaborated closely with marketing and product teams, ensuring a cross-functional approach that boosted team productivity by 15%. Developed onboarding sessions for new clients, reinforcing platform understanding and driving adoption of key functionalities.