Customer Financial Support: Assist with account balances, payment issues, and financial inquiries via phone and email. Collections and Payment Follow-Ups calls: Contact customers with overdue invoices and work toward resolving outstanding balances. Dispute Resolution: Handle refund requests, chargebacks, and customer disputes with a problem-solving approach.

Take inbound calls and deal with customer inquiries. Reply emails from customers. Assist with customer service regarding their accounts. Contact customers via telephone and confirm or update the contact information on file. Make collections calls.

Answer customer service calls from Best Buy USA. Make resolutions about customer’s issues. Assisted customers with product, promotion, and policy information. Managed great customer service.

Disposed of expired and overripe items to eliminate health risks. Assessed floor displays to restock merchandise. Assisted customers with product, promotion and policy information. Managed great customer service.

Wrote environmental impact reports from construction projects, medical clinics, cemeteries, agricultural projects, stores, etc., to present to the Guatemalan Environmental Government Office. Performed facility evaluations, documented environmental issues and tracked correction plans. Developed and implemented strategies for minimizing hazardous and non-hazardous waste. Participated in environmental studies to determine and analyze effects of pollution on environment. Designed systems and components to reduce negative environmental impacts. Sampled water, evaluated soil and reviewed habitats to assess level and type of change due to human interaction. Designed organic agricultural plans for local farmers.

Complied with the Guatemalan environmental regulations. Supervised the forest guard team, planted trees in required areas, fought forest fires, and fought forest plagues. Supervised the trash recollection system. Supervised the water treatment plant. Gave environmental education to local schools and universities. Supervised the gardeners team. Maintained active the emergency risk team to take actions in natural disaster emergencies. Cooperated with other government environmental offices in their official plans to improve the environment. Wrote reports with the progress of environmental plans. Provided technical support for environmental remediation projects.

Wrote reports with the progress of agricultural plans. Provided technical support for agricultural remediation projects. Gave local farmers education about organic agricultural techniques. Participated in government local programs to eradicate child malnourishment. Made reports of damage when a natural disaster affected agricultural fields and residential areas.

Revised thesis from future environmental engineers. Taught English, Science, Grammar in Spanish to first and third year students of Agricultural Engineering, Civil Engineering and Law Students. Structured assignments with clear goals and criteria for assessment. Maintained students' attendance records, grades and reports in strict confidence. Evaluated students' individual abilities using tests and personal interviews. Utilized diverse teaching methods, including lectures, presentations and class activities to deliver curriculum. Prepared, administered and graded exams and assignments to evaluate student progress.

Taught English Science. Structured assignments with clear goals and criteria for assessment. Maintained students' attendance records, grades and reports in strict confidence. Evaluated students' individual abilities using tests and personal interviews. Utilized diverse teaching methods, including lectures, presentations and class activities to deliver curriculum. Prepared, administered, and graded exams and assignments to evaluate student progress.