Managed and programmed internal AFP Intranet, news banners, regulatory updates, and page links. Managed marketing content on AFP branch screens in Chile. Responsible for internal communications to executives and coordinators throughout Chile. Provided online training and induction to customer service executives. Led an E-Learning project with AI for the induction of new executives. Managed internal platform for customer complaints and claims. Managed digital totem content in branches. Digitalization of regulatory brochures for branches. Participated in Digital Transformation and Omnichannel project.

Managed onboarding process. Generated internal and external job postings for new positions at Sura and AFP CAPITAL. Managed recruitment portals LinkedIn, Aira, Laborum.com. Recruited talent using search engines (head hunter). Sent psychological reports to clients. Onboarded new personnel to the company, managed Meta4 Platform. Experienced in mass recruitment processes for AFP CAPITAL (Chile). Developed job profiles in conjunction with internal leaders, providing a consultative perspective and market knowledge. Led the professional internship program, including filtering by universities and careers, internal competitions, and sending internal communications. Managed SAP, annual vendor budget, and vendor payments for purchase orders.

Assisted the Regional Marketing Manager, ensuring fluid communication with managers in other countries such as Peru, Mexico, Colombia, and Uruguay. Prepared Facebook reports, responsible for logistics of travel, mobile services, shipments, meetings, events, and reservations. Assisted the Legal Counsel in preparing board minutes and coordinating meetings with Grupo Sura. Coordinated international agenda, travel, and per diem. Assisted the Investment Manager with dollar-denominated payments to money desk suppliers. Attended to internal and external clients. Processed vendor invoices. Managed vendor payments/remittances. Managed petty cash.

Assisted the Marketing Manager and area sub-managers, organizing travel, itineraries, hotel reservations, restaurant reservations, competitive reports, presentations, and purchase orders. Responsible for music and scents in stores throughout Chile, and for sending photo samples for catalogs. Responsible for delivering samples to various purchasing departments for photographic productions. Coordinated commercial locations and production, and models. Coordinated travel, accommodation, and transfers for international personalities. Sent invitations to events and launches.

Assisted Manager and Area Sub-managers, coordinated travel, taxis, accommodation, and per diem. Assisted vendors with purchase orders, organized meetings, processed expense reports, requested funds for expenses, and managed guarantee slips.

Operated telephone switchboard, received visitors, and attended to vendors for management meetings in the Corporate building.

Responsible for fashion show production and advertising campaigns. Created "Circolo Vip" benefit card for premium clients, developed marketing strategies, and customer loyalty programs.

Developed and presented advertising campaigns to clients, produced and supervised events. Conducted casting for promoters and models.