Provided technical support for Wallbox charger clients in North America (Canada and the US) in English, French, and Spanish. Provided customer service for Salomon clients in North America (Canada and the US) in English and French.

Performed consecutive English-Spanish medical interpretation remotely. Conducted over-the-phone English-Spanish interpretation, primarily medical, with approximately 10% of calls involving US government services, community services, life, health, car, and house insurance, bank agencies, law firms, and 911 calls.

Translated documents across various fields including technical, marketing, business, and architecture in any combination of English, French, and Spanish. Provided in-person interpretation, primarily conference interpretation, in any combination of English, French, and Spanish on subjects such as sciences, education, publicity, business meetings, and social events. Work covered Canada and Peru.

Provided English-French customer service to Lowe's, a home improvement company. Assisted customers with website and platform navigation, order placement, claim creation, basic troubleshooting, and shipping/delivery status. Offered outstanding customer service, demonstrating knowledge and leadership to provide timely solutions and build trustworthy relationships.

Provided remote English-French customer service for Turo customers in Canada and the US. Responded to customer inquiries via messaging apps and email. Utilized a CRM to track customer verification steps for trips and identity, and assisted them in virtually locating and accessing rented vehicles.

Provided short-term translation and interpretation services in English, French, and Spanish. Translated documents in various subjects such as sciences, education, publicity, and technical fields. Performed interpretation in fields including sciences, education, marketing, business meetings, and social events.

Provided English-Spanish customer service for Philips customers in a call center setting, located in the US. Assisted with platform and app usage, order placement and tracking, claim creation, billing and product information, user manual explanations, and troubleshooting solutions.

Provided in-person, customized fitness guidance and support to individuals to help them achieve health and fitness goals. Designed personalized workout plans, offered exercise instruction, and provided motivation and accountability.

Provided customer service for CHATR clients in English and French. Assisted Rogers and Chatr customers with telecommunications needs, including educating on web and app usage, providing product/service/billing information, suggesting new plans or devices, troubleshooting, creating claims, upgrading/downgrading plans, and assisting with payments.

Provided translation and interpretation services in English, French, and Spanish. Handled short-term and mid-term translation contracts, covering subjects such as sciences, education, publicity, and technical fields.

Provided in-person, on-demand personal training exclusively for women. Offered customized fitness guidance and support to help individuals achieve their health and fitness goals, designing personalized workout plans, offering exercise instruction, and providing motivation and accountability.

Performed consecutive English-Spanish medical interpretation in a call center setting. Provided remote over-the-phone English-Spanish interpretation, primarily medical, with approximately 10% of calls involving US government services, community services, life, health, car, and house insurance, bank agencies, law firms, and 911 calls.

Provided over-the-phone customer service in English and French for a plumbing company. Handled customer inquiries, processed orders, tracked shipments (US, Canada, and overseas), managed returns, provided detailed product knowledge, addressed claims, resolved complaints, maintained accurate records, guided customers on product use, and supported the sales team. Collaborated with other departments for smooth operations.

Focused on ensuring the accuracy and quality of translated documents by reviewing and correcting translated text to align with source material's meaning and style. Identified and fixed errors in grammar, spelling, and terminology, ensuring the translated text read naturally in the target language.

Provided translation and interpretation services in English, French, and Spanish. Handled short-term and mid-term translation contracts, covering subjects such as sciences, education, publicity, and technical fields.

Provided over-the-phone customer service in English and French for a plumbing company. Handled customer inquiries, processed orders, tracked shipments (US, Canada, and overseas), managed returns, provided detailed product knowledge, addressed claims, resolved complaints, maintained accurate records, and guided customers.

Managed various tasks to support office and team operations, ensuring smooth daily functions. Responsibilities included information flow management, appointment scheduling, correspondence handling (phone calls, emails, mail), record maintenance, assisting with invoicing and data entry, and customer service. Also involved ordering office supplies, managing databases, and preparing documents.

Responsible for translating and adapting the college's website content from its original English and French official Canadian languages into Spanish for international audiences, ensuring prospective students, faculty, and visitors had access to information in their preferred language.

Managed and oversaw the company's translation and linguistic needs. Coordinated with various departments, managed translation requests, distributed assignments to translators based on schedule and language expertise, and ensured quality and timely delivery of translated materials, potentially working with internal and external translation vendors.

Managed various tasks to support office and team operations, ensuring smooth daily functions. Responsibilities included information flow management, appointment scheduling, sending faxes, tracking orders, handling correspondence (phone calls, emails, mail), maintaining records, and assisting the receptionist, sales department, and customer service. Also involved ordering office supplies, managing databases, and preparing documents.

Provided administrative support including managing calendars, handling correspondence, preparing documents, and organizing meetings. Maintained records, managed office supplies, and offered general administrative support to different teams or departments. Educated employees about health and life insurance benefits and provided documentation.

Provided general administrative support to the Facilities team and acted as the first point of contact for visitors and clients, managing the reception area. Tasks included answering phones, greeting visitors, handling inquiries, managing mail, and providing support for various administrative tasks. Offered support to the Sales, Accounts Receivable, and Accounts Payable teams.

Provided customer service in English and French in a call center setting for clients, offering entertainment service packages for movies, theaters, amusement/water parks, and vacations. Handled customer inquiries, provided information and education, and assisted with claims and billing. Involved in sales and retention efforts.

Led structured group exercise classes (Zumba, Muscle Training, Step, Kickboxing, Aero-Salsa), ensuring a safe and effective workout experience for participants of all levels. Responsible for planning routines, demonstrating proper techniques, and providing modifications. Maintained a motivating environment and encouraged members to achieve fitness goals. Conducted bilingual classes in English and French.