Municipality of San Pedro Sula
February 2020 - present
Designed the user interface and experience (UI/UX) for the official city mobile application and city’s official website, used by over 800,000 citizens, streamlining processes such as reporting and tax payments. Produced instructional videos that guided over 100,000 citizens through the identity application process. Designed an electronic voting system for local community elections. Developed the official UX/UI guiding manual for developers; with innovative, user-centered standards that reduced development time and ensured visual consistency across digital platforms. Developed animated content displayed on urban screens that captured the attention of over 250,000 citizens. Designed an interactive and functional sign language manual that empowered hearing-impaired learning center, marking a significant milestone in local social inclusion. Designed the user interface of a citizen fine management app and platform that improved accessibility, streamlined online payments, and reduced in-person transactions by 50%. Created COVID Pandemic visual campaigns to communicate public health messages, positively impacting social awareness during critical times.