Simera Professional Key (SPK)

Angel F

Honduras

Full-stack Developer

4 yrs exp

Skills

Agile
Agile Project Management
AWS
C
C++
Cash Management
CI/CD
CSS
CSS3
Customer Service
Customer Support
Design Tools
DevOps
Docker
Git
GitHub
HR Management
HTML
HTML5
IT Management
Java
JavaScript
Jira
Management
MongoDB
Node.js
PostgreSQL
Product Management
Project Management
Python
React
Redis
Risk Management
Ruby On Rails
SQL
SQLite
Swift
TDD
Typescript
Vue.js
JavaScript ES6
Ad Management
API Integration
C#
Case Management
Confluence
Cost Management
CRM Management
Digital Project Management
DynamoDB
Flask
GraphQL
Kotlin
Microsoft Office 365
Microsoft Office Suite
Microsoft Teams
Phyton
PR Management
Prisma
Production Management
Property Management
ReactJS
Shopify
SwiftUI
Python/R
Calendar Scheduling Software
RESTful APIs
User Testing
Performance Optimization
Payment Gateway Integration
React.js
Cross-Browser Testing
Web Performance Optimization
CICD
Hubstaff
Project Manager
Document Management
C#
Social Project Management
Project managment
C++
C++
Risk Management
C#
C++
Python3
Microsoft Office
vercel
Project Management
Customer Service Rep
Git
C++
project mnangement
C++
C++
C++
C++
C++
C++
Legal Project Management
Custumer Service Oriented
C++
C++
C++
C++
Nuxt.js
Customer Service Chat
Risk Management.
Micrososft 365
Customer Service
Integration
project managmenet
C++
Paython
C#
Microsoft 365
Java.
C++
Customer Service Agent
Management
Management
Management
Management
Nest.js
Hybrid Project Managerment
C++
C++
Calendar Scheduling
IT Project Management
PMO and Project Management
Next.js
C++
C++
Express
Project managemet
C++
Management
Next js
Customer Service Mindset
Microsoft365
Complex Project Management
C#
customer suport
Client/ Customer Support
Customer Service
Customer Service Management
C++
C++
C++
C++
Prisma
C++

Angel F

Honduras

Full-stack Developer

4 yrs exp

Skills

Agile
Agile Project Management
AWS
C
C++
Cash Management
CI/CD
CSS
CSS3
Customer Service
Customer Support
Design Tools
DevOps
Docker
Git
GitHub
HR Management
HTML
HTML5
IT Management
Java
JavaScript
Jira
Management
MongoDB
Node.js
PostgreSQL
Product Management
Project Management
Python
React
Redis
Risk Management
Ruby On Rails
SQL
SQLite
Swift
TDD
Typescript
Vue.js
JavaScript ES6
Ad Management
API Integration
C#
Case Management
Confluence
Cost Management
CRM Management
Digital Project Management
DynamoDB
Flask
GraphQL
Kotlin
Microsoft Office 365
Microsoft Office Suite
Microsoft Teams
Phyton
PR Management
Prisma
Production Management
Property Management
ReactJS
Shopify
SwiftUI
Python/R
Calendar Scheduling Software
RESTful APIs
User Testing
Performance Optimization
Payment Gateway Integration
React.js
Cross-Browser Testing
Web Performance Optimization
CICD
Hubstaff
Project Manager
Document Management
C#
Social Project Management
Project managment
C++
C++
Risk Management
C#
C++
Python3
Microsoft Office
vercel
Project Management
Customer Service Rep
Git
C++
project mnangement
C++
C++
C++
C++
C++
C++
Legal Project Management
Custumer Service Oriented
C++
C++
C++
C++
Nuxt.js
Customer Service Chat
Risk Management.
Micrososft 365
Customer Service
Integration
project managmenet
C++
Paython
C#
Microsoft 365
Java.
C++
Customer Service Agent
Management
Management
Management
Management
Nest.js
Hybrid Project Managerment
C++
C++
Calendar Scheduling
IT Project Management
PMO and Project Management
Next.js
C++
C++
Express
Project managemet
C++
Management
Next js
Customer Service Mindset
Microsoft365
Complex Project Management
C#
customer suport
Client/ Customer Support
Customer Service
Customer Service Management
C++
C++
C++
C++
Prisma
C++

Experience
Education

Full-stack Developer

Freelance

September 2022 - present

Built scalable web apps with React, Node.js, Tailwind, PostgreSQL. Created APIs with Express & Prisma, integrated third-party tools. Used AI workflows to accelerate prototyping and testing.

Customer Service Agent

Intouch CX

Assisted users by phone and email across various services. Delivered clear technical support and issue resolution.

Customer Sales and Service Expert

Startek CA

Managed inquiries on billing and service issues. Handled a high volume of calls, orders, and account resolutions. Recommended service improvements through troubleshooting.

Customer Support Representative

Partner Hero

Provided timely support via chat (Zendesk) and email (Salesforce), ensuring clear communication and customer satisfaction. Collaborated with internal teams via Slack to escalate and resolve technical issues, echoing practices of effective remote teamwork. Managed account issues and maintained SLA standards, demonstrating attention to detail and problem-solving skills applicable to debugging and performance monitoring.

Appointment Setter

GOLD GREEN

Educated leads on solar power benefits while scheduling consultations, showcasing clear communication and documentation skills. Addressed client objections to improve appointment success rate, highlighting adaptability and resilience in fast-paced environments. Supported the clean energy mission through effective client qualification, emphasizing the ability to collaborate and deliver consistent results.

Smart Scores

Communication

Role Fit

Adaptability

Problem-solving

Smart Skills

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