Managed a strategic partner portfolio through regular visits and performance check-ins to drive engagement. Conducted onboarding and platform training to ensure full feature adoption. Identified business opportunities through segmentation and market analysis. Organized workshops, webinars, and live events to engage partners and strengthen relationships. Collaborated with internal teams to align goals and maintain consistent partner experience.

Managed customer communications and orders, focusing on retention and brand experience.

Executive assistant to board members, coordinating meetings, calls, and client reception.

Provided premium customer service and handled store administrative tasks.

Delivered luxury concierge services, including bookings and personalized itineraries.

Led front desk operations, ensuring VIP guest satisfaction. Awarded “Best Employee” by hotel management.