Leading a 12-person team working with SOLV, an enterprise SaaS platform. Conducting customer interviews and surveys, feature discovery, and roadmap/sprint prioritization. Onboarding and maintaining relationships with enterprise customers, monitoring product usage. Monitoring customer requests and bug reports, structuring processes, tools, and SLAs with the tech team. Creating outbound strategies, monitoring performance of SDRs and Closers, collaborating with upper management on new products and market segments.

Participant of the 3rd Brazil Cohort (BRA3) at a global early-stage venture capital firm investing in promising entrepreneurs and tech startups.

Oversaw and managed the pre-launch campaign effort including hiring the entire team and coordinating different areas to ensure alignment with the roadmap. Led and supported a 10-person team across Sales, Community Management, Marketing, and Tech. Ensured product launch and Go-To-Market success by monitoring all areas for timely, scoped, and quality deliveries. Developed and adapted strategy and direction in collaboration with upper management in Israel.

Managed key accounts at a software house specialized in JavaScript ecosystem focused on solving business needs of tech-first companies.

Ensured and enhanced the company's overall results. Created and structured management areas (HR, Marketing, Sales, Finance) and coordinated Sales/Customer Relationship and Finance/Governance departments. Achievements include 10x revenue growth from R$215,000 to R$2,050,000 in just over 3 years, 25% conversion rate of new clients, 75% client retention, less than 1% default rate, positive EBITDA in all quarters since foundation, and consistent profitability above 25% in all fiscal years.

Performed product implementation including client operations diagnosis, problem identification and solution strategies. Monitored product usage, provided guidance on platform utilization, and upselling. Conducted workshops in behavioral management and provided technical assistance in key account negotiations.

Executed management consulting projects in finance, market research, and economic feasibility studies including financial structuring, pricing, sector analysis, market positioning strategies, investment calculations, market demand analysis, and financial projections.