Managed client communication through social media and WhatsApp, coordinated reservations and visits, and provided high-level customer service for premium tourism experiences. Designed digital content for private events, proposed web layout improvements, and ensured brand consistency in collaboration with the tourism team.

Planned and executed monthly content calendars, created visual and video content with Canva and CapCut, and managed community engagement across Instagram, Facebook, and TikTok. Led branded photoshoots, configured Meta Ads campaigns with precise audience targeting, and optimized performance through metric analysis. Tools used include Trello, Metricool, and Meta Business Suite.

Developed the full brand identity from scratch, including logo, color palette, and typography. Designed flyers, Instagram content, and short informative videos using Canva and CapCut. Supported the brand’s launch with strategic communication and community engagement.

Created digital content tailored to the local audience while preserving the brand’s global visual identity. Managed campaigns and visual materials for product launches, special dates, and local promotions, contributing to a strong brand presence in the regional market.