Receiving customer requests using the English language in pre-sale and post-sale processes. Management of Purchase Orders, payments, and compensations. Handling promotions.

Processing customer requests and managing quotations. Coordinating logistics for imports and exports. Processing booking requests and negotiating rates with airlines. Calculating charges based on pricing department rates. Tracking shipments and updating transit status.

Analysis and proposal for improvements in hotel administration. Management of historical database for supply and asset purchase forecasting. Personnel management and implementation of Cloudbeds hotel management system. Development of promotional advertising for virtual platforms.

Management of logistics operations including purchase order issuance, international transportation, customs brokerage, inland delivery, costing, etc. Control and analysis of purchase order flow. Search and evaluation of suppliers. Processing import authorizations. Performance monitoring through KPIs.

Coordinating with Product Managers and suppliers for purchase order placement. Updating costs and sales prices in an integrated system. Leading the team for creating and implementing the Sales and Margin Contribution report.

Requesting local and international quotations to generate purchase orders. Managing the logistics process for imports. Controlling expenses and billing from logistics service suppliers. Supporting in the elaboration of budgets in bidding contests.