Managed cases in Filevine and coordinated case progression. Served as liaison between clients, medical providers, and insurance companies. Handled insurance communications, sent LORs, and tracked medical treatment updates. Collected medical records and billing and prepared cases for demand. Maintained consistent communication with all parties throughout the case lifecycle.

Coordinate referrals, schedule/reschedule appointments, upload scripts and review doctor’s notes, confirm attendance and monitor treatment progression, document updates in Filevine accurately, conduct provider follow-ups and manage escalations per SOPs.

Coordination of referrals, scheduling/reschedule appointments. Upload scripts and review medical notes. Confirm attendance and monitor treatment progression. Document updates in Filevine. Conduct provider follow-ups and manage escalations per SOPs.

Training in HIPPA regulations for a medical call center in CA, US. Interpretation of phone calls SPA/EN for patients in the process of setting medical appointments.

Assistance and support to cross functional teams in the delivery of translations orders, research, and data mining. Use of research tools and administrative management.

Training in HIPAA regulations for a medical call center in CA, US. Short experience for temporary coverage. Interpretation of phone calls SPA/EN, for patients during the process of setting medical appointments.

Support in the interview process of qualitative and impact evaluation research for short projects in Chile.

Assistance and support to cross-functional teams in the delivery of translations orders, research, and data mining. Use of research tools and administrative management.

Member of different research teams on several topics related to industries and trade in foreign countries. Development of research capacities, management of information search tools, constant training in the use of data management and information analysis tools.

Member of different research teams on several topics related to industries and trade in foreign countries as part of the work of consulting firms. Development of research capacities, management of information search tools, constant training in the use of data management and information analysis tools such as advanced Excel, Power BI, etc.

Participation in research projects related to economic issues and problems in Latin America. Gathering information to support the elaboration of a regional book on these topics.

Member of the General Direction of Foreign Policy/Multilateral Affairs. In charge of candidacies and management of administrative projects, inter-institutional communications, and participation in diplomatic courses.