Provided comprehensive psychological care to patients in various medical areas, while also contributing to broader institutional and external wellness initiatives. Based at the McKinsey site, my work includes individual therapy, crisis intervention, group support, and the design of therapeutic plans. Additionally, I develop mental health materials for hospital programs and support the implementation of mindfulness and meditation practices in corporate wellness projects for partner organizations such as CENCA and MERK.

Provided therapeutic support and personalized counseling to employees as part of a corporate wellness initiative. Designed and delivered mental health workshops focused on emotional regulation, stress management, and team communication. Collaborated in the development of emotional well-being strategies aligned with HR objectives, and offered psychological support during high-pressure and transitional periods.

Conducted psychological assessments and in-depth interviews to prepare expert forensic reports for legal proceedings involving adoption, divorce, custody, domestic violence, and child protection. Provided professional input that significantly informs judicial decisions and directly benefits the well-being of children and families.

Provided comprehensive emotional support, psychological counseling, and psychoeducational guidance to elderly individuals, addressing situations involving vulnerability, violence, and crisis. Actively participated in developing and implementing the Línea Dorada Protocol, a remote crisis-intervention model adopted as an institutional operational standard. Created practical, real-time intervention guides to effectively address critical situations such as domestic violence and suicide risk, strengthening immediate response capabilities of technical staff.

Provided in-person and phone customer service, handling prospect follow-ups, sales closures, and user experience. Developed skills in active listening, objection handling, and goal achievement. Simultaneously supported the HR team with onboarding, attendance tracking, interview coordination, and administrative tasks. Contributed to initiatives aimed at improving organizational climate and team culture.

Provided psychological counseling and mental health assessments independently, addressing anxiety, stress, and emotional challenges. Worked effectively with diverse international clients, adapting therapeutic interventions to multicultural contexts and individual needs. Designed and delivered personalized interventions in both Spanish and English, ensuring cultural sensitivity and linguistic adaptability. Applied evidence-based approaches including CBT, CFT, ACT, DBT, Schema Therapy, and MBI (Mindfulness-Based Interventions).