Simera Professional Key (SPK)

Panayotis M

Panama

Administrative Assistant

$ 2,700/month

10 yrs exp

Business Administration Specialist & Project Manager with 8+ years of experience improving operations, managing projects, and enhancing customer satisfaction. Skilled in leading teams, streamlining workflows, and implementing process improvements that reduce costs and boost performance. Holds a Master’s in Project Management and certifications in Agile and Predictive methodologies. Proficient in Microsoft Office Suite, Trello, ERP systems, and Miro.

Skills

  • Administrative Organization
  • Agile Project Management
  • Digital Transformation
  • Forecasting
  • HR Management
  • Product Management
  • Project Management
  • Resource Management
  • Risk Management
  • Accounts Receivable
  • Agile Project Manager
  • CRM Management
  • Digital Project Management
  • Google Workspace
  • Miro
  • PR Management
  • Product Manager
  • Production Management
  • Property Management
  • Retail Management
  • Root Cause Analysis
  • Trello
  • Task Management
  • Crisis Management
  • Variance Analysis
  • Conflict Resolution
  • Complaint Resolution
  • Customer Journey Mapping
  • Bid Management
  • Compliance
  • Project Manager
  • Social Project Management
  • Project managment
  • Risk Management
  • Budget control
  • Operations Planning
  • Process Optmization
  • Microsoft Office Skills (Excel, Word, PowerPoint)
  • Project Management
  • project mnangement
  • Guest Service Excellence
  • Stakeholder Communication
  • Legal Project Management
  • Cost reduction
  • Risk Management.
  • Accounts Receivable (AR)
  • project managmenet
  • project scheduling
  • Hybrid Project Managerment
  • Micro
  • IT Project Management
  • Workflow Optimization
  • PMO and Project Management
  • Client Support
  • Google Workspace Suite
  • Process Automation
  • stakholder communication
  • Project managemet
  • • Digital Transformation
  • Complex Project Management
  • Risk/Change Management
  • • Risk/Change Management
  • Microsoft Office (Excel, Word, PowerPoint)

Panayotis M

Panama

Administrative Assistant

$ 2,700 /month

10 yrs exp

Business Administration Specialist & Project Manager with 8+ years of experience improving operations, managing projects, and enhancing customer satisfaction. Skilled in leading teams, streamlining workflows, and implementing process improvements that reduce costs and boost performance. Holds a Master’s in Project Management and certifications in Agile and Predictive methodologies. Proficient in Microsoft Office Suite, Trello, ERP systems, and Miro.

Skills

  • Administrative Organization
  • Agile Project Management
  • Digital Transformation
  • Forecasting
  • HR Management
  • Product Management
  • Project Management
  • Resource Management
  • Risk Management
  • Accounts Receivable
  • Agile Project Manager
  • CRM Management
  • Digital Project Management
  • Google Workspace
  • Miro
  • PR Management
  • Product Manager
  • Production Management
  • Property Management
  • Retail Management
  • Root Cause Analysis
  • Trello
  • Task Management
  • Crisis Management
  • Variance Analysis
  • Conflict Resolution
  • Complaint Resolution
  • Customer Journey Mapping
  • Bid Management
  • Compliance
  • Project Manager
  • Social Project Management
  • Project managment
  • Risk Management
  • Budget control
  • Operations Planning
  • Process Optmization
  • Microsoft Office Skills (Excel, Word, PowerPoint)
  • Project Management
  • project mnangement
  • Guest Service Excellence
  • Stakeholder Communication
  • Legal Project Management
  • Cost reduction
  • Risk Management.
  • Accounts Receivable (AR)
  • project managmenet
  • project scheduling
  • Hybrid Project Managerment
  • Micro
  • IT Project Management
  • Workflow Optimization
  • PMO and Project Management
  • Client Support
  • Google Workspace Suite
  • Process Automation
  • stakholder communication
  • Project managemet
  • • Digital Transformation
  • Complex Project Management
  • Risk/Change Management
  • • Risk/Change Management
  • Microsoft Office (Excel, Word, PowerPoint)

Administrative Assistant

Arcom S.A.
June 2016 - present

Improved customer satisfaction by 15% through tailored sales support and issue resolution. Streamlined product registration and financial workflows, cutting processing time by 20%. Enforced quality control protocols, reducing product errors by 12%. Managed procurement and office supplies, lowering operational costs by 10% via vendor negotiations. Increased time management efficiency by 25% through optimized scheduling and travel coordination. Supported executive decision-making with reports and presentations, contributing to a 5% boost in sales conversion. Migrated physical filing to a digital system, reducing storage space needs by 40% and enhancing team accessibility. Launched a customer feedback initiative that raised satisfaction scores by 20%, providing actionable product insights.

Smart Scores

Communication
90
Role Fit
90
Adaptability
80
Problem-solving
40

Smart Skills

beta