Simera Professional Key (SPK)

Gustavo A

Panama

DATA ENGINEER - BUSINESS INTELLIGENCE

10+ yrs exp

Skills

  • Agile Project Management
  • Board Development
  • Business Intelligence
  • Business Process Improvement
  • Machine Learning
  • Product Management
  • Project Management
  • Technical Support
  • C Programming
  • Data Migration
  • Data Science
  • Digital Project Management
  • ETL Processes
  • Machine Learning/ML
  • Microsoft Power Apps
  • Production Management
  • Programming
  • Property Management
  • SQL Database
  • Tech Support
  • Technical Troubleshooting
  • Process Improvement
  • Business Intelligence Tools
  • R Programming
  • Project Manager
  • IT and Technical Support
  • Social Project Management
  • Project managment
  • Project Management
  • PLC Programming
  • CNC Programming
  • project mnangement
  • Legal Project Management
  • active learning
  • Business Process Improvement
  • Mahcine Learning
  • project managmenet
  • machine learning
  • Google Analytics & Data Analysis
  • C++ programming
  • Technical Support Manager
  • Hybrid Project Managerment
  • IT Project Management
  • PMO and Project Management
  • Techinal Troubleshooting
  • Project managemet
  • Tecnhical Troubleshooting
  • Complex Project Management

Gustavo A

Panama

DATA ENGINEER - BUSINESS INTELLIGENCE

10+ yrs exp

Skills

  • Agile Project Management
  • Board Development
  • Business Intelligence
  • Business Process Improvement
  • Machine Learning
  • Product Management
  • Project Management
  • Technical Support
  • C Programming
  • Data Migration
  • Data Science
  • Digital Project Management
  • ETL Processes
  • Machine Learning/ML
  • Microsoft Power Apps
  • Production Management
  • Programming
  • Property Management
  • SQL Database
  • Tech Support
  • Technical Troubleshooting
  • Process Improvement
  • Business Intelligence Tools
  • R Programming
  • Project Manager
  • IT and Technical Support
  • Social Project Management
  • Project managment
  • Project Management
  • PLC Programming
  • CNC Programming
  • project mnangement
  • Legal Project Management
  • active learning
  • Business Process Improvement
  • Mahcine Learning
  • project managmenet
  • machine learning
  • Google Analytics & Data Analysis
  • C++ programming
  • Technical Support Manager
  • Hybrid Project Managerment
  • IT Project Management
  • PMO and Project Management
  • Techinal Troubleshooting
  • Project managemet
  • Tecnhical Troubleshooting
  • Complex Project Management

DATA ENGINEER - BUSINESS INTELLIGENCE

Neuralytic
May 2023 - present

Optimized Data Pipeline Performance, Enhanced KPI Reporting, Automated Data Extraction, Delivered Actionable Insights

DATA ANALYST (CONTRACT)

Independent Professional Development
February 2023 - May 2023

Expanded expertise in Data Science and AI applications, Developed Python scripts, Created AI-driven applications, Enhanced skills in statistical analysis and predictive modeling

BUSINESS INTELLIGENCE ADVISOR

Dell EMC
January 2020 - February 2023

Dashboard Development, ETL Process Optimization, Database Migration Leadership, Data Visualization Excellence

SENIOR TECHNICAL SPECIALIST

Grupo EULEN
June 2019 - January 2020

Provided high-level technical support, Maintained outstanding Customer Satisfaction (CSAT) scores, Contributed to dispatch efficiency initiatives, Leveraged bilingual proficiency

COMMAND CENTER ANALYST

Cable Onda
February 2019 - June 2019

Capacity Optimization, Strategic Recommendations, Proactive Risk Management

PLANNING ADVISOR - DEMAND AND SUPPLY

NTT DATA, Inc.
November 2016 - October 2018

Created and assessed staffing schedules, Performed forecasting and capacity calculations, Collaborated with transportation vendors, Configured workforce management tools, Developed and automated reports

PLANNING ADVISOR - DEMAND AND SUPPLY

Dell
August 2011 - November 2016

Streamlined scheduling processes, Forecasting Analysis, Capacity Management

CALL CENTER SENIOR ANALYST

Dell
August 2007 - August 2011

Operational Reporting, Issue Resolution, Process Automation

CALL CENTER ANALYST

Dell
July 2006 - August 2007

Monitored daily attendance and workforce management metrics, Performed real-time queue monitoring, Generated daily operational reports

TECHNICAL SUPPORT SENIOR ANALYST

Dell
August 2003 - July 2006

Provided comprehensive technical support, Managed multi-channel support, Maintained customer ownership

Smart Scores

Communication
90
Role Fit
90
Adaptability
85
Problem-solving
90

Smart Skills

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