Simera Professional Key (SPK)

Maria V

Chile

Post-Sales Executive

$ 1,300/month

7 yrs exp

Experienced bilingual professional with 4+ years in customer service, post-sales support, and commercial coordination in the medical equipment industry. I specialize in client relationship management, process optimization, and contract expansion. Fluent in English (spoken and written), I communicate daily with international vendors and clients. I’m currently pursuing a degree in Marketing and Commercial Management, and I'm available for part-time, remote roles that require precision, empathy, an…

Skills

  • Customer Relationship Management (CRM)
  • B2B Sales and Upselling
  • Post-Sales Support
  • Technical Communication
  • Problem Solving Under Pressure
  • Remote Client Interaction
  • ERP & SAP System Managemen
  • Bilingual Communication (English/Spanish)
  • Commercial Follow-up & Proposal Writing
  • Process Optimization & Organization

Maria V

Chile

Post-Sales Executive

$ 1,300 /month

Part Time: $ 1,650/month

7 yrs exp

Intro Video

Experienced bilingual professional with 4+ years in customer service, post-sales support, and commercial coordination in the medical equipment industry. I specialize in client relationship management, process optimization, and contract expansion. Fluent in English (spoken and written), I communicate daily with international vendors and clients. I’m currently pursuing a degree in Marketing and Commercial Management, and I'm available for part-time, remote roles that require precision, empathy, an…

Skills

  • Customer Relationship Management (CRM)
  • B2B Sales and Upselling
  • Post-Sales Support
  • Technical Communication
  • Problem Solving Under Pressure
  • Remote Client Interaction
  • ERP & SAP System Managemen
  • Bilingual Communication (English/Spanish)
  • Commercial Follow-up & Proposal Writing
  • Process Optimization & Organization

Post-Sales Executive

Bluemedical SPA
April 2023 - present

Expanded key client service contracts, increasing revenue from CLP $40M to over $220M in two years. Achieved a 95% reduction in post-sales complaints by optimizing communication and response time. Conducted onsite client visits and training, enhancing engagement and loyalty. Logged key operations into ERP systems, ensuring traceability and operational efficiency. Developed long-term commercial relationships through nationwide client visits and remote follow-ups.

Technical Service Coordinator

Bluemedical SPA
October 2020 - March 2023

Led the technical service team, managed scheduling and contract compliance. Streamlined SAP use for invoicing and logistics, improving turnaround times. Handled international warranties with English-speaking suppliers, resolving issues efficiently.

Sales Administration Assistant

MAPFRE Insurance
January 2016 - January 2017

Fostered strong internal and external client relationships. Performed proactive outbound calls to confirm insurance status and promote renewals. Explained policy details, helping clients make informed decisions.

Smart Scores

Communication
95
Role Fit
90
Adaptability
85
Problem-solving
75

Smart Skills

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