LoConsiguesAcaPty
June 2020 - June 2022
Founded and led an e-commerce business, overseeing digital marketing, customer service, and logistics. Developed and executed influencer campaigns and content strategy to boost user acquisition. Managed over 200 daily orders, coordinating nationwide logistics and ensuring customer satisfaction. Handled CRM, invoicing, budgeting, and reporting, optimizing cost efficiency and profitability. Pivoted from wholesale to retail based on market trends and customer behavior. Launched and managed Instagram sales campaigns during the pandemic, increasing customer reach. Partnered with a delivery service to scale operations and ensure timely product delivery. Managed customer engagement both online and in-store, improving retention and loyalty. Conducted inventory tracking and implemented weekly content strategies for new product lines.