-Provided English-Spanish interpretation for customer service and medical calls

-Provided support through various channels such as email, chat and tickets using intercom. -Managed class schedules and refunds, coordinated with instructors, and handled digital tools for virtual class operations.

- Delivered fast, bilingual support via phone and chat for U.S. customers. Resolved order issues, managed shipments, and maintained high customer satisfaction rates.

- Provided general, pediatric, and surgical dental care in a rural community. Performed administrative duties, handled supplies and instruments, and led oral health promotion and community education initiatives.

- Delivered dental care including restorative, pediatric, and surgical procedures. Promoted treatment plans and educated patients to take informed decisions.

- Provided administrative support including appointment scheduling, patient records management, insurance claims, inventory tracking, billing coordination, and communication with healthcare providers.

Managed booking and multilingual guest inquiries (Spa-Eng-It). Personalized check-in and check-out experiences. Resolved guest concerns through digital channels to maintain high satisfaction levels. Handled administrative duties, reservation tracking, coordination with tour providers, and front desk operations.