Focused on invoice management and financing solutions (Pronto Pago). Increased client portfolio in a short period, excelling in managing under pressure and meeting tight deadlines. Provided strategic support in promoting financial solutions to large enterprise suppliers.

Responsible for national expansion of physical security services, including management and retention of large accounts. Played a strategic role in containment, retention, and growth of clients.

Led the acquisition of new clients through tenders and direct sales. Managed the complete sales cycle, including analysis, presentations, and coordination with legal, financial, and operational teams for competitive offers.

Developed and managed a commercial database to increase business impact and open new markets. Provided comprehensive commercial management, including prospecting, service presentation, post-sales, billing, and collections.

Focused on customer attention and retention, contract management, debt refinancing, and complaint resolution. Supervised and was responsible for the executive team, call records, and in-person customer interactions.

Designed and executed high-impact social projects aligned with the company's identity. Led a network of community centers for digital literacy training and entrepreneurship. Organized social events and managed strategic alliances.

Generated and managed client portfolio, led the commercial team, and was responsible for price construction for each quotation. Created the 'Salesperson Manual' and supervised sales and post-sales processes.