Simera Professional Key (SPK)

Aida G

El Salvador

CSR Operations Administrator | Marketing Support

$ 2,700/month

10+ yrs exp

Bilingual operations and administrative professional with 20+ years of experience supporting business operations, project coordination, executive support, reporting, CRM management, and cross-functional communication across multiple industries. Experienced in remote and fast-paced environments, coordinating workflows, managing priorities, maintaining organized processes, and ensuring timely follow-through on projects and business initiatives. Highly organized, proactive, and detail-oriented, w…

Skills

  • B2B Marketing
  • Communications
  • Go-To-Market Strategy
  • Google Analytics
  • Interpersonal Communication
  • Project Coordination
  • Telecommunications
  • Asana
  • B2C Marketing
  • Canva
  • Canvas
  • Digital Marketing Strategies
  • Google Workspace
  • Learning Specialist
  • Marketing
  • Marketing Assistant
  • Marketing Specialist
  • Microsoft Office 365
  • Microsoft Office Suite
  • Project Coordinator
  • Slack
  • Digital Marketing Strategy
  • remote
  • comunication
  • E-Marketing
  • Trilingual
  • cross functional team leadership
  • Bilingual
  • comunicazion
  • Brand Development and Positioning
  • billingual
  • Communication
  • Cross-functional Team Leadership
  • Communication.
  • remote support
  • Customer Experience Strategy
  • Administrative & Virtual Assistant Skills
  • Marketing Support
  • Administrative Support & Operations
  • Administrative Operations
  • operation coordinator

Aida G

El Salvador

CSR Operations Administrator | Marketing Support

$ 2,700 /month

Part Time: $ 1,450/month

10+ yrs exp

Bilingual operations and administrative professional with 20+ years of experience supporting business operations, project coordination, executive support, reporting, CRM management, and cross-functional communication across multiple industries. Experienced in remote and fast-paced environments, coordinating workflows, managing priorities, maintaining organized processes, and ensuring timely follow-through on projects and business initiatives. Highly organized, proactive, and detail-oriented, w…

Skills

  • B2B Marketing
  • Communications
  • Go-To-Market Strategy
  • Google Analytics
  • Interpersonal Communication
  • Project Coordination
  • Telecommunications
  • Asana
  • B2C Marketing
  • Canva
  • Canvas
  • Digital Marketing Strategies
  • Google Workspace
  • Learning Specialist
  • Marketing
  • Marketing Assistant
  • Marketing Specialist
  • Microsoft Office 365
  • Microsoft Office Suite
  • Project Coordinator
  • Slack
  • Digital Marketing Strategy
  • remote
  • comunication
  • E-Marketing
  • Trilingual
  • cross functional team leadership
  • Bilingual
  • comunicazion
  • Brand Development and Positioning
  • billingual
  • Communication
  • Cross-functional Team Leadership
  • Communication.
  • remote support
  • Customer Experience Strategy
  • Administrative & Virtual Assistant Skills
  • Marketing Support
  • Administrative Support & Operations
  • Administrative Operations
  • operation coordinator

CSR Operations Administrator | Marketing Support

Property Pest Control
January 2025 - June 2026

 • Support daily business operations, administrative workflows, billing activities, and CRM coordination.  • Assist with payment reconciliation, EFT/ACH updates, billing verification, and account maintenance.  • Coordinate routing, scheduling, project tracking, and recurring service activities.  • Maintain customer, HOA, and operational records across FieldRoutes, Zoho CRM, and related systems.  • Support proposal management, onboarding activities, calendar coordination, and internal communications.  • Provide operational, project,

Planning & Project Coordinator

Ministry of Environment
January 2023 - April 2025

Supported institutional planning processes and executive reporting. Coordinated cross-functional meetings, documentation, and strategic KPIs. Collaborated with communication and marketing teams on internal campaigns. Supported and planning functions through meeting coordination, presentations, document preparation, and executive scheduling for the Minister. Facilitates cross-area communication and event logistics.

Business & Client Support

Davivienda´s Bank
April 2020 - December 2022

Provided client-facing and operational support for the business services team. Assisted with product launches, data tracking, and internal presentations. Supported email communication and CRM segmentation. Provided client-facing and operational support for the business services team.

Marketing Specialist

McDonald’s
April 2017 - March 2020

Executed content calendars, promotions, and digital campaigns across platforms. Coordinated assets and briefs with creative teams and regional managers. Managed campaign follow-ups, reporting, and internal communication with operations.

Regional & Brand Roles

Biomet 3i – Mercedes-Benz – Mr. Donut – E&N
January 2004 - December 2017

Managed brand activations, retail campaigns, and editorial content strategies. Oversaw trade marketing and B2B communications in the healthcare and automotive industries. Developed storytelling and ad content for regional media and strategic alliances.

Smart Scores

Communication
90
Role Fit
80
Adaptability
75
Problem-solving
80

Smart Skills

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