Responsible for identifying, importing, managing inventory, and selling American vehicles in the Honduran market.

Managing schedules, emails, and calendars to ensure smooth operations, working closely with the CEO daily. Responsibilities extended to basic data entry, document organization, inbound and outbound calls, and file management.

Conducted initial assessments for customers to identify mental health concerns, successfully referring them to appropriate treatment options to enhance their well-being.

Diagnosing and resolving intricate technical challenges, communicating technical information clearly and concisely to non-technical users, and upselling products or services.

Amazon Retail support: Assisting customers with inquiries about packages, replacements, lost items, memberships, and refunds.

Xfinity Technical support: Diagnosing and resolving intricate technical challenges and communicating technical information clearly and concisely to non-technical users.