Simera Professional Key (SPK)

Ma L

Philippines

Senior Business Development Manager

10+ yrs exp

Skills

  • Business Development
  • Customer Service
  • Demand Generation
  • Lead Generation
  • New Business Development
  • Sales
  • Inbound Sales
  • Lead Generator
  • Outbound Sales
  • Social Media Management
  • Facebook Business Manager
  • costumer service
  • Sales and Business Development
  • Lead Generation Specialist
  • Business Development Rep
  • Customer Service Rep
  • sales expert
  • Customer Service Chat
  • sales agent
  • Customer Service
  • Customer services
  • customer service,
  • Customer Service Agent
  • Basic Social Media Management
  • Lead Generation

Ma L

Philippines

Senior Business Development Manager

10+ yrs exp

Skills

  • Business Development
  • Customer Service
  • Demand Generation
  • Lead Generation
  • New Business Development
  • Sales
  • Inbound Sales
  • Lead Generator
  • Outbound Sales
  • Social Media Management
  • Facebook Business Manager
  • costumer service
  • Sales and Business Development
  • Lead Generation Specialist
  • Business Development Rep
  • Customer Service Rep
  • sales expert
  • Customer Service Chat
  • sales agent
  • Customer Service
  • Customer services
  • customer service,
  • Customer Service Agent
  • Basic Social Media Management
  • Lead Generation

Senior Business Development Manager

Alpha
July 2022 - April 2025

Proven experience in driving revenue growth, identifying new market opportunities, and building strong, lasting client relationships. Specializes in strategic business development and operational support. Manages critical administrative responsibilities, including logging and cross-checking all sales quotes, updating CRM systems, and coordinating calendars and meetings.

Contractor

Kinetic Innovative Staffing
May 2021 - present

Active Contractor and a Freelancer. Inbound and Outbound B2B campaigns, Prospecting to lead mining and pipeline management, Appointment setter, Sales

Sales Business Manager

Full Potential Solutions
August 2020 - October 2021

Manual cold calling potential clients, Outbound B2B campaigns, Prospecting to lead mining and pipeline management using Salesforce

Technical Support

SPYPOINT
June 2020 - December 2020

Handled technical issues, Compensation, billing, and subscription handling, Follow through with clients to ensure they keep the service and continue to use the product

Customer Service Representative (CSR) / POC of the Team

Concentrix CVG Philippines Inc
February 2019 - December 2019

Showcased product features to customers, Followed up with customers after completed sales, Implemented employee incentive programs, Researched market and competitor data regarding benefits and compensation

Outbound and Inbound Sales Agent / POC of the Team

Acquire Asia Pacific
September 2011 - March 2018

Conducted outbound phone calls, Delivered scripted sales talks, Used computer databases to keep track of phone calls, Generated new and repeat sales, Resolved complaints efficiently, Assisted Team Leader in coaching and evaluating team members

Outbound/Inbound Sales Agent / CSR

Amberbase Solutions
March 2010 - February 2011

Delivered scripted sales talks, Conducted outbound phone calls, Attained closed deals in sales targets, Maintained organized and secure customer files

Outbound Sales Agent / CSR

Ascend Asia Pacific
February 2009 - January 2010

Conducted outbound phone calls, Reached out to customers after completed sales, Managed client correspondence, Helped resolve client problems quickly

Outbound/Inbound Sales Agent

IInfinite variant Outsourcing Group
January 2008 - January 2009

Overcame objections, Set up appointments with interested customers, Researched and implemented search engine optimization recommendations, Managed SEO campaign expenses

Outbound/Inbound Sales Agent

PNI-KMPG
November 2006 - December 2007

Conducted outbound phone calls, Reached closed deals, Developed favorable customer service relationships, Represented company professionally

Smart Scores

Communication
80
Role Fit
95
Loyalty
90
Adaptability
80
Problem-solving
80

Smart Skills

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