Provided translation services for Spanish and German speakers in medical and dental fields. Coordinated seamless communication among doctors, hygienists, front desk staff, and patients. Scheduled appointments, verified insurance details, and participated in live video calls to support treatment discussions. Ensured accuracy and professionalism in multilingual interactions.

Supported delivery and logistics operations for DoorDash (USA) and WellCare (health insurance). Managed a team of agents to achieve monthly goals, handled emails, conducted outbound calls, and provided excellent customer service. Ensured compliance with regulations and maintained high-performance metrics. Delivered pre- and post-service advice to customers, consistently meeting or exceeding targets.

Supported HR, process optimization, and production management activities. Assisted in task planning and provided cross-departmental support as needed.

Advised on digital advertising strategies and implemented effective marketing solutions. Delivered proactive customer service to achieve business objectives.

Assisted clients with credit applications and financial services. Provided excellent customer service and ensured compliance with applicable regulations.

Delivered exceptional customer service and supported sales efforts.

Assisted in plant maintenance operations during peak periods.