Simera Professional Key (SPK)

Jose R

El Salvador

Admin Virtual Assistant and Intake Coordinator

$ 1,700/month

3 yrs exp

Hey! I’m Raúl Revelo—a bilingual (Spanish/English) communicator with a background that blends law intake, sales, recruitment, and customer success. I’m passionate about helping people feel heard, supported, and guided—whether I’m qualifying a lead, solving a client’s issue, or walking someone through a hiring process. I thrive in fast-paced remote roles, love learning new systems, and always show up with a mindset focused on value and growth. Currently studying Juridical Science, I bring both em…

Skills

  • • Ability to handle multiple tasks and prioritize effectively
  • customer care
  • Analytical and Critical Thinking
  • Appointment setter
  • Ability to work independently and as part of a team
  • crm and pipeline management
  • Adaptability & Problem-Solving
  • VoIP systems (e.g., RingCentral, 8x8, Five9)

Jose R

El Salvador

Admin Virtual Assistant and Intake Coordinator

$ 1,700 /month

3 yrs exp

Hey! I’m Raúl Revelo—a bilingual (Spanish/English) communicator with a background that blends law intake, sales, recruitment, and customer success. I’m passionate about helping people feel heard, supported, and guided—whether I’m qualifying a lead, solving a client’s issue, or walking someone through a hiring process. I thrive in fast-paced remote roles, love learning new systems, and always show up with a mindset focused on value and growth. Currently studying Juridical Science, I bring both em…

Skills

  • • Ability to handle multiple tasks and prioritize effectively
  • customer care
  • Analytical and Critical Thinking
  • Appointment setter
  • Ability to work independently and as part of a team
  • crm and pipeline management
  • Adaptability & Problem-Solving
  • VoIP systems (e.g., RingCentral, 8x8, Five9)

Admin Virtual Assistant and Intake Coordinator

Keffe Hirschauer LLP
June 2024 - January 2025

Managed inbound and outbound calls, as well as chat and email communication, to support administrative operations and legal intake processes.

Customer Success Admin

Sequential Tech
November 2023 - April 2024

Handled inbound and outbound calls, as well as chat communication, to assist customers with inquiries and ensure a seamless experience.

Sales Closer

Cap Digisoft
January 2023 - October 2023

Cold called prospects, scheduled meetings, and explained services and solutions to potential clients.

Interpreter

Interactive Contact Center BPO
September 2022 - December 2022

Took calls and facilitated communication between a provider and a client, mainly medical translations, as well as legal and government procedures and document translations.

Recruiter

Outsourcing Services International
May 2022 - August 2022

Contacted people to explain job offers, supported them in each step of the process, handled onboarding documents, background checks, and identification documents.

Agent and Team Leader

The Office Gurus
June 2021 - March 2022

Main responsibility was making sales calls and receiving customer service calls. As a Lead Agent, I took care of a team of agents, providing support and handling escalations if requested.

Smart Scores

Communication
80
Role Fit
80
Adaptability
70
Problem-solving
60

Smart Skills

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