• Generated and qualified leads, via inbounds leads, outbound cold calling, email, and LinkedIn Sales Navigator • Follow up on Home Owners and met appointments quota based on company SOPs

• Provided technical and customer support via email, chat, and phone calls for Xbox and Microsoft users • Assisted with billing and account inquiries

- Started as Sales Representative and promoted to Senior Sales Closer and QA Manager due to his performance and people skills - Monitored Sales Reps and provided feedback/coaching improving overall closing rate by a minimum of 15% and quality to satisfactory CSAT levels - Acted as Senior Sales Closer communicating with prequalified leads and closing deals - Reported and provided valuable data to improve overall sales metrics and maintain good quality levels

-Performed outbound and inbound sales via cold calling, email/chat for digital marketing solutions, and Paid per click.

-Prospected clients regarding medical products via lead generation, cold calling and email -Performed around 150 interactions daily