Simera Professional Key (SPK)

Ricardo P

Guatemala

Senior Sales Representative

$ 2,200/month

7 yrs exp

Dear Hiring Manager,I am excited to apply for the appointmnet setter at your companie. With over a decade of experience in sales, customer service, and client retention, I have honed my ability to connect with customers, understand their needs, and drive revenue growth. My expertise lies in cold calling and managing the full sales cycle, from prospecting to closing, ensuring a seamless experience for clients while exceeding sales targets.Throughout my career, I have developed a results-driven ap…

Skills

  • Lidership
  • Customer service skills
  • costumer service
  • Custumer service 70%
  • Microsoft Office
  • Excellent customer service
  • Customer Service Rep
  • Trilingual
  • Bilingual
  • Strong Communication Skills
  • Leathership
  • comunication skills
  • Customer Service Chat
  • billingual
  • Customer Service
  • Customer services
  • customer service,
  • leadership,
  • Customer Service Agent

Ricardo P

Guatemala

Senior Sales Representative

$ 2,200 /month

7 yrs exp

Dear Hiring Manager,I am excited to apply for the appointmnet setter at your companie. With over a decade of experience in sales, customer service, and client retention, I have honed my ability to connect with customers, understand their needs, and drive revenue growth. My expertise lies in cold calling and managing the full sales cycle, from prospecting to closing, ensuring a seamless experience for clients while exceeding sales targets.Throughout my career, I have developed a results-driven ap…

Skills

  • Lidership
  • Customer service skills
  • costumer service
  • Custumer service 70%
  • Microsoft Office
  • Excellent customer service
  • Customer Service Rep
  • Trilingual
  • Bilingual
  • Strong Communication Skills
  • Leathership
  • comunication skills
  • Customer Service Chat
  • billingual
  • Customer Service
  • Customer services
  • customer service,
  • leadership,
  • Customer Service Agent

Senior Sales Representative

Ergeon
April 2024 - present

As a Senior Sales Executive at Ergeon Fences, I specialize in guiding customers through their fencing projects—from initial consultation to final approval. I provide personalized quotes, overcome objections, and streamline the approval process, ensuring a smooth and hassle-free experience. My role includes addressing customer concerns, navigating HOA and permit requirements, coordinating with installation teams, and securing the best solutions to meet their needs. With a focus on transparency, value, and customer satisfaction, I help homeowners make informed decisions while expediting project timelines.

Customer Service Representative

Alorica Calling Center Guatemala
July 2022 - April 2023

Helped to increase customer return rates by providing excellent customer service at all times. Brought forth excellent customer service skills and a commitment to customer satisfaction.

Corporate Travel Advisor

Gant Travel Guatemala
January 2021 - December 2021

Answered questions and addressed concerns relating to travel and airport procedures. Coordinated travel plans and scheduled appointments.

Sales and Retention Representative

TELUS International Guatemala
October 2016 - November 2019

Increased sales and cross-selling of additional products and services. Built rapport with clients by providing quality customer service and problem solving.

BDR/LGS

Advanta Biometrics

Recruited and consulted with chronically ill patients to enroll them in a monthly remote healthcare program. Provided guidance and support to ensure patients received optimal care and peace of mind knowing they were being monitored and cared for consistently.

Smart Scores

Communication
90
Role Fit
90
Adaptability
70
Problem-solving
80

Smart Skills

beta