Simera Professional Key (SPK)

Carmen H

El Salvador

Virtual Assistant

$ 1,400/month

10+ yrs exp

Skills

  • Accounting
  • Customer Experience
  • Customer Satisfaction
  • Customer Service
  • Documentation
  • Event Management
  • Inventory Management
  • Logistics Management
  • Management
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Operating Systems
  • Operations Management
  • Payroll Administration
  • Performance Management
  • Vendor Management
  • Administrative Assistance
  • Business Operations Management
  • Costs Management
  • Funnel Management
  • Incident Management
  • Microsoft Exchange
  • Microsoft Office 365
  • Microsoft Office Suite
  • Port Logistics Management
  • Production Control
  • Teaching
  • Virtual Assistance
  • Crisis Management
  • Reputation Management
  • Filing
  • Media Inventory Management
  • Investment Management
  • Managment
  • Intraday Management
  • Program Administration
  • Operations Management
  • Program Administration
  • spanish teaching
  • Microsoft Office
  • Time Management and Prioritization
  • Personnel management
  • Customer Service Rep
  • Time Management and Organization
  • Inventory Management
  • Operations Manager
  • Task Management and Prioritization
  • Customer Service Chat
  • Operations Management Tasks
  • English Teaching
  • Integration Management.
  • Customer Service
  • Customer services
  • Accouting
  • Virtual Assistance
  • Time-Management
  • Customer Experience Analyst
  • Inventory & Stock Management
  • customer service,

Carmen H

El Salvador

Virtual Assistant

$ 1,400 /month

10+ yrs exp

Intro Video

Skills

  • Accounting
  • Customer Experience
  • Customer Satisfaction
  • Customer Service
  • Documentation
  • Event Management
  • Inventory Management
  • Logistics Management
  • Management
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Word
  • Operating Systems
  • Operations Management
  • Payroll Administration
  • Performance Management
  • Vendor Management
  • Administrative Assistance
  • Business Operations Management
  • Costs Management
  • Funnel Management
  • Incident Management
  • Microsoft Exchange
  • Microsoft Office 365
  • Microsoft Office Suite
  • Port Logistics Management
  • Production Control
  • Teaching
  • Virtual Assistance
  • Crisis Management
  • Reputation Management
  • Filing
  • Media Inventory Management
  • Investment Management
  • Managment
  • Intraday Management
  • Program Administration
  • Operations Management
  • Program Administration
  • spanish teaching
  • Microsoft Office
  • Time Management and Prioritization
  • Personnel management
  • Customer Service Rep
  • Time Management and Organization
  • Inventory Management
  • Operations Manager
  • Task Management and Prioritization
  • Customer Service Chat
  • Operations Management Tasks
  • English Teaching
  • Integration Management.
  • Customer Service
  • Customer services
  • Accouting
  • Virtual Assistance
  • Time-Management
  • Customer Experience Analyst
  • Inventory & Stock Management
  • customer service,

Virtual Assistant

Valor Pro
January 2024 - present

Email management, scheduling, email organization, customer assistance, research, report preparation, appointment booking, and more.

Virtual Assistant

Valor Pro
January 2024 - present

Email management, scheduling, email organization, customer assistance, appointment booking, and various administrative tasks.

Personal Assistant

Valor Pro
January 2024 - present

Email management, schedule meetings, send and reply emails, place shopping orders online, booking travel arrangements, teach Spanish to the boss’s children, conducting research for projects or tasks, preparing reports, documents, or presentations, assist customers with information about their electricity plans, billing, submitting enrollments, renewals, cancellations, and selling electricity packages, booking appointments for designers and technicians, email management and chats with customers, assist guests who book through Airbnb via email, SMS and calls, provide information about amenities, house rules, pet policy, reservation policy, create maintenance tickets

Personal Assistant

Valor Pro
January 2024 - present

Email management: organizing, responding, and flagging important messages and put them into the corresponding folders based on needs. Schedule meetings. Send and reply emails. Place shopping orders online. Booking travel arrangements (flights, accommodations, car rentals). Teach Spanish to the boss’s children. Conducting research for projects or tasks. Preparing reports, documents, or presentations. Assist customers with information about their electricity plans, billing, submitting enrollments, renewals, cancellations, and selling electricity packages. Booking appointments for designers and technicians. Email Management and Chats with Customers. Assist guests who book through Airbnb via email, sms and calls. Provide information about amenities, house rules, pet policy, reservation policy. Create maintenance tickets.

Personal Assistant

Valor Pro
January 2024 - present

Email management, schedule meetings, send and reply emails, place shopping orders online, booking travel arrangements, teach Spanish to the boss’s children, conducting research for projects or tasks, preparing reports, documents, or presentations, assist customers with information about their electricity plans, booking appointments for designers and technicians, email management and chats with customers, assist guests who book through Airbnb via email, sms and calls, provide information about amenities, house rules, pet policy, reservation policy, create maintenance tickets

Personal Assistant

Valor Pro
January 2024 - present

Email management, scheduling, email organization, customer assistance, and more.

Personal Assistant

Valor Pro
January 2024 - present

Email management: organizing, responding, and flagging important messages and put them into the corresponding folders based on needs. Schedule meetings. Send and reply emails. Place shopping orders online. Booking travel arrangements (flights, accommodations, car rentals). Teach Spanish to the boss’s children. Conducting research for projects or tasks. Preparing reports, documents, or presentations. Assist customers with information about their electricity plans, billing, submitting enrollments, renewals, cancellations, and selling electricity packages. Booking appointments for designers and technicians. Email Management and Chats with Customers. Assist guests who book through Airbnb via email, sms and calls. Provide information about amenities, house rules, pet policy, reservation policy. Create maintenance tickets.

Virtual Assistant

Valor Pro
January 2024 - present

Email management, scheduling, email organization, customer assistance, research, report preparation, appointment booking, and more.

ESL Teacher for Children and Adults

British Academy School
January 2018 - January 2023

Teaching English as a Second Language to children and adults.

ESL Teacher for Children and Adults

American School of El Salvador
January 2018 - January 2023

Teaching English as a Second Language, Teaching Spanish, Teaching English as a Foreign Language

ESL Teacher for Children and Adults

British Academy School
January 2018 - January 2023

Taught English as a Second Language to children and adults, provided ESL tutoring, and facilitated language learning.

ESL Teacher for Children and Adults

American School of El Salvador
January 2018 - January 2023

Taught English as a Second Language to children and adults.

ESL Teacher for Children and Adults

British Academy School
January 2018 - January 2023

Taught English as a Second Language (ESL) to children and adults.

Customer Service Representative

The Office Gurus
January 2018 - January 2024

Provide customer service, manage inquiries, resolve complaints, and maintain positive client relationships.

ESL Teacher for Children and Adults

British Academy School
January 2018 - January 2023

Taught English as a Second Language to children and adults.

Customer Service Representative

The Office Gurus
January 2018 - January 2024

Assisting customers with electricity plans, booking appointments, managing emails and chats with customers, and more.

ESL Teacher for Children and Adults

American School of El Salvador
January 2018 - January 2023

Teaching English as a Second Language to children and adults.

Customer Service Representative

The Office Gurus
January 2018 - January 2024

Assisting customers with electricity plans, billing, enrollments, renewals, cancellations, and selling electricity packages. Booking appointments for designers and technicians. Managing email and chat communication with customers and guests.

Customer Service Representative

The Office Gurus
January 2018 - January 2024

Assist customers with information about their electricity plans, billing, submitting enrollments, renewals, cancellations, and selling electricity packages

Customer Service Representative

The Office Gurus
January 2018 - January 2024

Assisting customers with electricity plans, billing, enrollments, renewals, cancellations, and selling electricity packages. Also, managing appointments for designers and technicians, and providing assistance to guests booking through Airbnb.

Customer Service Representative

The Office Gurus
January 2018 - January 2024

Provided customer service and support, managed client inquiries, resolved complaints, and built positive client relationships.

Customer Service Representative

The Office Gurus
January 2018 - January 2024

Assisting customers with electricity plans, billing, enrollments, renewals, cancellations, and selling electricity packages. Booking appointments for designers and technicians. Managing email and chat communications with customers and guests.

Customer Service Representative

The Office Gurus
January 2018 - January 2024

Assist customers with information about their electricity plans, billing, submitting enrollments, renewals, cancellations, and selling electricity packages. Booking appointments for designers and technicians. Email Management and Chats with Customers. Assist guests who book through Airbnb via email, sms and calls. Provide information about amenities, house rules, pet policy, reservation policy. Create maintenance tickets.

Customer Service Representative

The Office Gurus
January 2018 - January 2024

Provide customer service, resolve complaints, and manage client inquiries professionally. Build and maintain positive client relationships. Calendar and schedule management. Email organization and correspondence. Data entry and database management. Document preparation and formatting. Travel planning and booking.

ESL Teacher for Children and Adults

American School of El Salvador
January 2018 - January 2023

Teaching English as a Second Language (ESL), Spanish Teaching, Teaching English as a Foreign Language (TEFL).

ESL Teacher for Children and Adults

American School of El Salvador
January 2002 - January 2012

Teaching English as a Second Language to children and adults.

ESL Teacher for Children and Adults

American School of El Salvador
January 2002 - January 2012

Taught English as a Second Language (ESL) to children and adults.

ESL Teacher for Children and Adults

American School of El Salvador
January 2002 - January 2012

Taught English as a Second Language to children and adults, provided ESL tutoring, and facilitated language learning.

ESL Teacher for Children and Adults

American School of El Salvador
January 2002 - January 2012

Taught English as a Second Language to children and adults.

Executive Administrative Assistant

Supreme Court of Justice of El Salvador
January 2000 - January 2018

Performed various administrative tasks including calendar management, document preparation, inventory management, and virtual assistance.

Executive Administrative Assistant

Supreme Court of Justice of El Salvador
January 2000 - January 2018

Various administrative tasks and responsibilities within the Supreme Court of Justice of El Salvador.

Executive Administrative Assistant

Supreme Court of Justice of El Salvador
January 2000 - January 2018

Performed executive administrative tasks, managed calendars, organized documents, and provided professional assistance.

Executive Administrative Assistant

Supreme Court of Justice of El Salvador
January 2000 - January 2018

Operating Systems, Executive Calendar Management, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Inventory Management, Filing, Gmail, Logistics Management, Clerical Skills, Virtual Assistance

Executive Administrative Assistant

Supreme Court of Justice of El Salvador
January 2000 - January 2018

Performed various administrative tasks, including calendar management, document preparation, and client inquiries resolution.

Executive Administrative Assistant

Supreme Court of Justice of El Salvador
January 2000 - January 2018

Provided administrative support, legal translation, and ESL tutoring. Managed executive calendars, office systems, and various administrative tasks.

Executive Administrative Assistant

Supreme Court of Justice of El Salvador
January 2000 - January 2018

Skills: Operating Systems, Executive Calendar Management, Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Inventory Management, Filing, Gmail, Logistics Management, Clerical Skills, Virtual Assistance.

Executive Administrative Assistant

Supreme Court of Justice of El Salvador
January 2000 - January 2018

Performed administrative tasks, managed executive calendars, handled document preparation and formatting, and provided virtual assistance.

Executive Administrative Assistant

Supreme Court of Justice of El Salvador
January 2000 - January 2018

Performed executive administrative tasks including calendar management, document preparation, inventory management, filing, and logistics management.

Restaurant Manager

McDonald’s of El Salvador
January 1999 - January 2000

Managed restaurant operations, customer satisfaction, accounting, production control, and more.

Restaurant Manager

McDonald’s of El Salvador
January 1999 - January 2000

Managed restaurant operations including customer satisfaction, accounting, production control, operations management, payroll administration, and sales promotion.

Restaurant Manager

McDonald’s of El Salvador
January 1999 - January 2000

Restaurant Management, Customer Satisfaction, Accounting, Production Control, Operations Management, Payroll Administration, Sales Promotion, Executive Calendar Management, Inventory Management, Logistics Management, Customer Service

Restaurant Manager

McDonald’s of El Salvador
January 1999 - January 2000

Restaurant Management, Customer Satisfaction, Accounting, Production Control, Operations Management, Payroll Administration, Sales Promotion, Customer Experience, Emergency Procedures, Documentation, Inventory Control, Personnel Management, Administrative Assistance

Restaurant Manager

McDonald’s of El Salvador
January 1999 - January 2000

Managed restaurant operations, customer satisfaction, accounting, and personnel management.

Restaurant Manager

McDonald’s of El Salvador
January 1999 - January 2000

Managed restaurant operations, customer satisfaction, accounting, and personnel.

Restaurant Manager

McDonald’s of El Salvador
January 1999 - January 2000

Management and administrative responsibilities within McDonald’s of El Salvador.

Restaurant Manager

McDonald’s of El Salvador
January 1999 - January 2000

Skills: Restaurant Management, Customer Satisfaction, Accounting, Production Control, Operations Management, Payroll Administration, Sales Promotion, Executive Calendar Management, Inventory Management, Logistics Management, Customer Service.

Restaurant Manager

McDonald’s of El Salvador
January 1999 - January 2000

Managed restaurant operations, customer satisfaction, accounting, production control, and payroll administration.

Flight Attendant

TACA Airlines
January 1989 - January 2000

Provided customer service, emergency procedures, documentation, and inventory control as a flight attendant.

Flight Attendant

TACA Airlines
January 1989 - January 2000

Customer Experience, Emergency Procedures, Documentation, Inventory Control, Personnel Management, Administrative Assistance

Flight Attendant

TACA Airlines
January 1989 - January 2000

Provided customer service as a flight attendant.

Flight Attendant

TACA Airlines
January 1989 - January 2000

Provided customer service, managed emergency procedures, and ensured a positive flight experience for passengers.

Flight Attendant

TACA Airlines
January 1989 - January 2000

Flight attendant responsibilities with TACA Airlines.

Flight Attendant

TACA Airlines
January 1989 - January 2000

Customer Experience, Emergency Procedures, Documentation, Inventory Control, Personnel Management, Administrative Assistance, Customer Service

Flight Attendant

TACA Airlines
January 1989 - January 2000

Provided customer service, managed emergency procedures, and ensured a positive flight experience.

Flight Attendant

TACA Airlines
January 1989 - January 2000

Provided customer service, emergency procedures, documentation, and inventory control as a flight attendant.

Flight Attendant

TACA Airlines
January 1989 - January 2000

Skills: Customer Experience, Emergency Procedures, Documentation, Inventory Control, Personnel Management, Administrative Assistance, Customer Service.

Flight Attendant

TACA Airlines
January 1989 - January 2000

Provided customer service, managed emergency procedures, and handled documentation as a flight attendant.

Flight Attendant

TACA Airlines
January 1989 - January 2000

Provided customer service as a flight attendant, including emergency procedures, documentation, inventory control, and personnel management.

ESL Teacher for Children and Adults

Centro Cultural Salvadoreño
January 1984 - January 1989

Taught English as a Second Language to children and adults.

ESL Teacher for Children and Adults

Centro Cultural Salvadoreño
January 1984 - January 1989

Teaching English as a Second Language to children and adults.

ESL Teacher for Children and Adults

Centro Cultural Salvadoreño
January 1984 - January 1989

Taught English as a Second Language to children and adults, provided ESL tutoring, and facilitated language learning.

ESL Teacher for Children and Adults

Centro Cultural Salvadoreño
January 1984 - January 1989

Taught English as a Second Language (ESL) to children and adults.

ESL Teacher for Children and Adults

Centro Cultural Salvadoreño
January 1984 - January 1989

Teaching English as a Second Language, Teaching Spanish, Teaching English as a Foreign Language

ESL Teacher for Children and Adults

Centro Cultural Salvadoreño
January 1984 - January 1989

Teaching English as a Second Language (ESL), Spanish Teaching, Teaching English as a Foreign Language (TEFL).

Smart Scores

Communication
80
Role Fit
90
Adaptability
80
Problem-solving
90

Smart Skills

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