Simera Professional Key (SPK)

Eliezer R

Nicaragua

Virtual Assistant

$ 1,500/month

5 yrs exp

I'm Eliezer Rios, a call center professional from Managua, Nicaragua, with four years of experience. My journey began at Concentrix, where I excelled as a Tech Support Advisor, assisting with technical issues. I then joined Webhelp, honing my skills as a Customer Service Representative, specializing in simplifying complex app features for seamless customer experiences. My strengths include a customer-centric approach, effective communication, and a commitment to personal and professional growth.

Skills

  • Asistente Virtual
  • Bilingual Customer Support
  • Chat and Emails

Eliezer R

Nicaragua

Virtual Assistant

$ 1,500 /month

5 yrs exp

Intro Video

I'm Eliezer Rios, a call center professional from Managua, Nicaragua, with four years of experience. My journey began at Concentrix, where I excelled as a Tech Support Advisor, assisting with technical issues. I then joined Webhelp, honing my skills as a Customer Service Representative, specializing in simplifying complex app features for seamless customer experiences. My strengths include a customer-centric approach, effective communication, and a commitment to personal and professional growth.

Skills

  • Asistente Virtual
  • Bilingual Customer Support
  • Chat and Emails

Virtual Assistant

Managed Services Partners
February 2024 - January 2025

Contacting students for program offers in the USA, managing emails, calendars, appointments, data entry, document preparation, and administrative support.

Customer Service Advisor

Webhelp/Onelink
June 2021 - August 2023

Responsible for customer care through chat and email for a money transfer app.

Tech Support Advisor

Concentrix
August 2019 - June 2021

Tech support advisor, responsible for tech support, refunds, and translation for customer calls.

Smart Scores

Communication
80
Role Fit
90
Adaptability
80
Problem-solving
70

Smart Skills

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