Accurately entered 150+ receipts per day using Excel, ensuring speed and precision. Reviewed and verified data for errors, maintaining high standards of accuracy. Utilized Google Sheets, Excel, and Slack to manage tasks and communicate effectively. Demonstrated strong attention to detail and time management in a fast-paced, remote environment.

Ensured the correct provision and preparation of paper for necessary printing in project execution. Maintained printing equipment and the workspace to guarantee an efficient and professional environment. Prepared materials used in printing tasks. Arranged printed materials and delivered them to the collation table. Cleaned printing equipment and maintained the workspace in appropriate conditions for use. Assisted with the typographical composition of books, posters, magazines, newspapers, and other materials. Verified that all printed materials are correct.

Managed over 100 inbound customer calls and assisted with inquiries. Helped customers with their questions, provided product information, and accepted payments over the phone. Made outbound calls to customers as necessary for product renewals, contract extensions, or other services they may need.

Handled over 200 inbound and outbound calls with a 95% customer satisfaction rate. Followed call center scripts when managing various topics. Identified customer needs, clarified information, researched issues, and offered solutions or alternatives.