Designed website wireframes, developed creative concepts, copy, and ideas to enhance user engagement and optimize conversions. Collaborated with the marketing team to design and develop cohesive campaigns. Monitored and analyzed digital marketing metrics and performance. Created and distributed email marketing campaigns or blog posts monthly. Developed and managed a monthly newsletter. Managed social media platforms by creating engaging content, scheduling posts, and analyzing performance to grow the audience and boost engagement.

Calculated commission payments for clients. Provided support to clients in response to inquiries regarding commission payouts, deductions, and calculations. Monitored changes in the carrier to update the compensation grid. Ensured all commission calculations are correct and compliant with policy. Provided direct support to agents in resolving compensation issues. Modified manuals according to the company processes.

Determined client’s needs and financial abilities to propose solutions. Provided guidance and assistance to sellers and buyers in marketing and purchasing property. Performed comparative market analysis and developed a marketing plan. Advised clients on the best ways to invest in real estate. Prepared necessary paperwork and created materials to promote properties.

Collaborated in the definition of advertising campaigns and materials. Validated the content and advertising plan in RRSS. Measured orders and weekly and monthly sales results. Responsible for communication with the dealer network. Collaborated with the organization of company events and brand presence.

Carried out market studies to find out the preferences of potential customers. Realized marketing activities to attract new clients. Monitored and prepared monthly reports of advertising activities carried out on social networks. Collaborated in the organization of promotional events and digital campaigns. Generated content in the company’s social media accounts.

Front office customer service and assistance. Proper management of the financial information of individual clients and businesses. Client capture and loyalty. Offered different products and services to new and existing customers. Processed all necessary documentation for the sale of insurance policies. Prepared and presented reports. Stock management through the realization of inventories. Solved problems under pressure. Met sales monthly goals.

Front office client attention and assistance. Looked for solutions that guarantee customer satisfaction while also being financially sustainable for the company. Application of strategies to promote the sale of the product or service. Fulfilled applicable goals in daily work. Solved problems under pressure. Met sales monthly goals.

Customer service and advice. Proactivity and careful attention to the customer to achieve the marked goals. Reception of calls and invoices. Stock management through inventory taking. Carried out the opening and closing of the business, including the switching on the equipment. Customer portfolio loyalty through CRM.

Carried out the opening and closing of the business, including the lighting of the equipment and cash closing. Accounting of invoices and reconciliation of bank movements. Stock management through the realization of inventories in the computer system. Preparation and presentation of monthly and annual reports and financial statements.