Responsible for cold outreach to potential customers (cold call, cold email, etc). Appointment setting, discovery, qualification, deal making, and deal closing. Working in tandem with the organization’s AEs and Managers.

In charge of cold outreach for entirety of US and LATAM. Outbound strategy. Prospecting and list building using: Apollo, ZoomInfo, LinkedIn, SalesNavigator, HubSpot, Aidentified. Email Sequencing (HubSpot). Cold Calling (Kixie). Social Selling (LinkedIn & SalesNavigator). Inbound Marketing (HubSpot). Appointment setting. Execution of discovery meetings. Support across revenue, sales, and marketing departments.

Train new agents in sales and customer service areas (products, CRM, policies, etc.). Train existing agents in sales and customer service areas (products, CRM, policies, etc.). Create training plan for agents. Teach sales agents on how to do probing questions, build value, rapport, qualify customers, and close sales. Report and keep track of agent's performance and improvement. Schedule weekly recurring trainings for sales and customer service areas. Filter new agents in initial training for both sales and customer service areas.

Manage account related to virtual assistant services. Ensure the quality of the services the company provides. Tracking and monitoring of agent’s work and performance. Elaborate reports on the account’s state. Establish agent’s KPI’s. Create the scripts used by the agents. Create strategies to attract new clients.