• Generation of Leads: Identifying and contacting potential clients using different strategies and channels. • Lead Qualification: Evaluating the quality of leads and determining their conversion potential. • CRM Usage: Mastering the use of Customer Relationship Management (CRM ZOHO) tools to track and analyze interactions with prospects. • Events: Supporting the logistics of various events held throughout the year. • Creating and executing email marketing and social media campaigns, analyzing campaign performance, and adjusting strategies. • E-commerce platform management. • Fostering and building long-term trust relationships with current clients. • Team leadership and sales force monitoring. • Development of new sales strategies.

• Support for daily operations and required actions of E-commerce. • Managing CRM ZOHO and customer database. • Operationally managing product catalogs by supervising relevant content for correct visualization. • Efficient execution support of sales, logistics, and customer service processes according to company policies. • Basic knowledge in E-commerce platforms. • B2B and B2C customer management. • Creating and executing email marketing and social media campaigns, analyzing campaign performance, and adjusting strategies. • Order and shipment management, vendor and stock management, and system and documentation management. • Customer service and incident resolution. • Team leadership and sales force monitoring. • Development of new sales strategies.

• Support for daily operations and required actions of E-commerce. • Managing CRM ZOHO and customer database. • Operationally managing product catalogs by supervising relevant content for correct visualization. • Support for efficient execution of sales, logistics, and customer service processes according to company policies. • Basic knowledge in E-commerce platforms. • B2B and B2C customer management. • Creating and executing email marketing and social media campaigns, analyzing campaign performance, and adjusting strategies. • Order and shipment management, vendor and stock management, and system and documentation management. • Customer service and incident resolution. • Team leadership and sales force monitoring. • Development of new sales strategies.

• Reception, verification, and tracking of supplier invoices, ensuring compliance with internal and external regulations. • Verification of accounting information in SAP and issuance of withholding tax certificates. • Organization of the department's file and maintenance of traceability of all received documents.