Serving as an admissions counselor greatly enhanced my skill set. I refined both my hard and soft skills, mastering advanced computer proficiency, and gaining expertise in CRM and data management software. I developed strong sales and negotiation abilities. I regularly interacted with individuals from diverse backgrounds, assisting them in clarifying their questions about the programs of their interest and providing follow-up throughout their enrollment process.

Established communication through phone calls with individuals from various national and international locations, providing them with information and advice on applying to the university’s academic programs. This experience allowed me to develop and enhance my communication, persuasion, and customer service skills.

Assisted with the analysis of confidential information from both departments, managed data in HubSpot, School Docs, and Excel, promoted campaigns through the WhatsApp platform, and provided support and guidance to students during the admission process. Additionally, I helped with scanning and copying tasks.

Gained valuable experience in creating ad designs, videos, and other multimedia content.

Served as a reception support assistant. Alongside several counselors, I visited numerous high schools across various departments of the nation, participating in student fairs to provide information about the university. Additionally, I assisted new students with their admission process.

Updated information across various databases, analyzed and projected rankings, reach, likes, and follower growth on the university’s Facebook platform. Responsible for protecting personal data and conducting research on work strategies. Assisted at the reception, answered calls, and scanned various documents. Distinguished between different types of scholarships and their respective requirements. Followed up with students to ensure they completed their pending documents, such as the Award Letter and Cost Sheet. Uploaded their information to the official Financial Aid platforms.