• Prepared travel expense and reports to submit for manager's approval. • Screened phone calls to take messages and route calls to appropriate personnel. • Coordinated and planned with department peers to effectively and efficiently dispatch the company’s resources.

• Conducted research, gathered information from multiple sources and presented results. • Input new patient data and retrieve data for authorized requests. • Assist patients in making new appointments or adjusting existing appointments.

• Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction. • Assisted call-in customers with questions about their equipment and software. • Explained features and advantages of products or services to promote sales.