•Identifying Opportunities. • Buiilding client relationships. • Market Research. • Sales strategy. • Lead generation. • Negotiation contracts. • Presenting proposals. • Sales reporting and strategic planning. • Networking. • Forecasting sales and budget planning • Market expansion • Financial Analysis • Modeling Financial. • Sales control. • CRM process

Contacted and negotiated with clients, qualified clients, assisted in buying and selling, closed deals, managed CRM, and built satisfactory relationships to create agreements.

Created portfolio and database of potential clients. Prospected clients, created and designed a website, used digital tools, captured properties, provided customer service in sales and purchases processes, advised on credit, negotiated and closed deals, formed strategic alliances.

Captured new cold clients, accompanied investments in commercial, legal, and financial areas, managed CRM, closed negotiations, promoted properties and projects, managed social networks, worked in collaboration.

Led the accounts receivable team, supervised and monitored the team to meet company goals. Recovered overdue accounts, communicated with direct clients, and managed client payments. Reported goals to management. Worked remotely with Australia.

Led the accounts receivable and payable team for the United States. Managed KPIs, monthly payment reports, and credit card reports. Increased team productivity, reducing company costs. Migrated processes from other countries. Created operational manual for all processes. Provided customer service.

Analyzed income statements and balance sheets, verified national and international bank accounts, made payments to foreign accounts, prepared monthly reports using financial indicators, and communicated directly with clients.

Contacts customers through calls to discuss, negotiate payment and resolve outstanding bill accounts and balances, review client files to determine the best way to collect from delinquent accounts, provide clients with information about their accounts, including payment schedules, interest rates, and finance charges, respond to inquiries from clients to provide information about their accounts or services offered by the company, negotiates payment plans and settlements based on client-specific parameters, identifies disputes promptly and ensures proper resolution, review terms of account documents and ensure all customer information is correct, including phone numbers and addresses, handle escalated and complex customer issues, helping to provide resolution and settlement of the account.