Conducted manual testing on Android and Apple devices to ensure quality and decrease the occurrence of bugs during the development phase.

Orchestrated the planning and management of a new business unit, 'hugoAuto.' Developed strategic training programs for customer service and quality assurance agents. Achieved a remarkable 30% performance boost by introducing monitoring and streamlining fast failure resolution processes for the operations team.

Led the development and deployment of a successful EVM-based Metachain, overseeing the creation of smart contracts for TOKENs and NFTs. Planned and validated the execution of gasless transactions within EVM-based metachains. Generated a testing plan using the Testrail tool to meticulously monitor and maintain a historical record of test runs. Spearheaded the management and testing of diverse DApps designed for NFT purchases. Implemented an on/off ramp for converting fiat to crypto and vice versa using various payment methods. Established a bridge connecting BTC to renBTC on the Binance Smart Chain (BSC) network. Efficiently managed tasks using agile methodologies for the development team. Led the QA testing plan for a decentralized cryptocurrency exchange. Led and supervised the creation of a prototype of a social media application specialized in content creators.

Significantly reduced defects in a blockchain-based decentralized exchange platform. Introduced an efficient bug tracking and reporting system. Streamlined functional testing across various operating systems. Boosted productivity by 30% through the implementation of 'Agile' methodologies for high-performance operations. Enhanced customer support efficiency by implementing Kanban. Established a system of weekly reports for stakeholders. Created and managed an email marketing campaign for the gambling platform.

Led the implementation and execution of E-learning 'Mobile Learning App.' Planned and executed the implementation of the E-Learning application for Tigo Honduras. Implemented agile methodologies to increase effectiveness for the remote team. Managed meetings with the heads of the sales & experience channels. Implemented reports and new agile tools to track the results.

Implemented a robust defect/bug tracking and reporting system. Conducted thorough compatibility tests across various browsers and operating systems. Developed test cases to validate the blockchain-specific user experience.

Implemented the testing plan for the E-Learning mobile application. Applied a custom UX design to an E-learning platform. Executed the training and development plan of the sales and customer experience agents. Created training journeys for the sales & customer experience agents. Field validation for the new agents. Consolidated all reports with the full scope of the achievements for the manager meetings.