Client Oversight: Manage marketing clients for U.S. law firms, ensuring services align with client expectations. Relationship Management: Develop and maintain long-term relationships with a portfolio of clients. Content Development: Oversee the creation of web pages, webinars, handouts, and social media content for each client. Primary Client Contact: Serve as the main point of contact for all account management matters. Strategic Communication: Regularly engage with clients to understand their business goals and align services accordingly. Issue Resolution: Address client concerns promptly and professionally. Cross-Team Collaboration: Work with sales, marketing, and customer support teams to ensure seamless service delivery. Growth Opportunities: Identify and pursue expansion opportunities within existing client accounts. Performance Monitoring: Track and forecast client account metrics and KPIs to meet business objectives.

Team Leadership: Manage a team of six professionals. Client Management: Oversee a portfolio of 15 clients. Primary Client Contact: Serve as the main point of contact, ensuring seamless communication and client satisfaction. Project Coordination & Administration: Provide exceptional support, including agenda setting, meeting preparation, scheduling, status reporting, and contact reports. Meeting Facilitation: Lead daily and weekly status meetings, keeping internal and external stakeholders updated on action items, feedback, and next steps. Timeline Development: Create and manage timelines for multichannel projects, outlining each stage of the development process. Client Portfolio: Manage marketing initiatives for clients: Compaq USA/LATAM, Lulis, Fruttale, El Almirante, Holy, Wings & More, Nokiate, and Sushi Mon. Content & Digital Development: Oversee the creation of web pages, webinars, handouts, and social media content for each client. Social Media Oversight: Review all social media content, scheduling, and campaigns to ensure alignment with client needs. Multitasking & Client Support: Efficiently handle multiple client needs simultaneously, ensuring timely execution of projects and strategies.

Manage Inbound Leads: Handle all inbound leads to ensure a strong and consistent pipeline. Digital Campaigns & Social Media: Develop multi-channel digital campaigns and design monthly social media content to increase brand awareness and generate qualified leads. CRM Management: Document all activities in Compass CRM to maintain data accuracy and integrity. Client Care Strategies: Develop and implement strategies to nurture past clients and spheres of influence. Lead Follow-Up: Conduct persistent follow-ups with a team of 12 real estate agents to drive lead conversion. Social Media Kits & Design: Create all social media kits, designs and reels for new listings. Technical Proficiency: Hands-on experience with Canva, Compass CRM, Monday, Buffer, Padlet, Follow Up Boss, Fello, Zillow, and Homelight, Meta, Google Suit. LinkedIn Marketing Strategy: Create and implement a LinkedIn marketing strategy to expand the broker’s professional network. Designs: Create handouts, flyers and presentatios and Postcards for the traditional marketign effors.

LinkedIn Specialist: Expertise in LinkedIn marketing, lead generation, and account management. Lead Generation Strategy: Developed and implemented targeted lead search filters on LinkedIn Sales Navigator to enhance prospecting efforts. Salesforce LinkedIn Management: Managed 60 LinkedIn Sales Navigator accounts. LinkedIn Ulink Manager: Oversaw LinkedIn Ulink operations to optimize outreach and engagement. Team Leadership: Managed a LinkedIn marketing team of 25 professionals, ensuring alignment with business goals and campaign success.

Business Owner & Leader: Oversaw all administrative, operational, and marketing efforts to drive business growth. Client Portfolio Management: Developed and maintained strong client relationships, ensuring long-term success and satisfaction. Supplier Relations & Negotiation: Communicated and negotiated with suppliers to optimize costs and service quality. Marketing Strategy & Execution: Created and implemented comprehensive marketing strategies to enhance brand visibility and lead generation. Content Creation: Developed engaging social media content to strengthen online presence and audience engagement. Administrative & Commercial Management: Managed business operations, financial oversight, and sales strategies to ensure profitability and efficiency.