Simera Professional Key (SPK)

Victor L

Peru

Customer Service Agent

$ 1,700/month

2 yrs exp

A motivated and experienced customer service and sales agent who wants to contribute to the labor field, working remotely. I consider myself passionate about the task I'm entrusted with and client-oriented. I also think that adaptability and problem-solving are strong skills for working with clients.

Skills

  • Travel Advisor
  • Customer Sales
  • Client/ Customer Support

Victor L

Peru

Customer Service Agent

$ 1,700 /month

Part Time: $ 1,250/month

2 yrs exp

Intro Video

A motivated and experienced customer service and sales agent who wants to contribute to the labor field, working remotely. I consider myself passionate about the task I'm entrusted with and client-oriented. I also think that adaptability and problem-solving are strong skills for working with clients.

Skills

  • Travel Advisor
  • Customer Sales
  • Client/ Customer Support

Customer Service Agent

Teleperformance – Nordstrom
October 2024 - February 2025

Handled high volumes of customer calls and emails regarding online retail orders, returns, and inquiries. Applied emotional control and empathy to resolve issues effectively under pressure. Contributed to improved customer satisfaction through fast and accurate support.

Sales Associate

Local Retail Store, Men’s Department
May 2024 - July 2024

Guided male customers in selecting clothing suited to their style and needs. Used persuasive techniques and friendly service to boost sales and client retention. Maintained neatness and product organization in the department.

Receptionist / Guest Assistant

Ecunanay Local Hostel
June 2022 - August 2023

Performed check-ins and check-outs, processed payments, and maintained a welcoming environment. Ensured guest comfort and satisfaction despite occasional arrival challenges. Handled reservations and promoted a chill, stress-free guest experience.

Smart Scores

Communication
80
Role Fit
90
Adaptability
80
Problem-solving
90

Smart Skills

beta